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Helm logo

Helm

Johannesburg, South Africa (UTC+2)
Glassdoor logo
4.3
rating-star
(16)
Johannesburg, South Africa (UTC+2)
Glassdoor logo
4.3
rating-star
(16)

Overview

Helm delivers AI-powered customer experiences with 23 years of experience in South Africa, combining experience design, product engineering and intelligent automation to build conversational platforms, chatbots and multilingual digital assistants. Helm specializes in machine learning, natural language understanding, generative AI and computer vision, and uses an evidence-driven, human-centered design approach. It serves telco, media and FMCG industries and operates a managed delivery model with integrated product, engineering and SRE teams to design, build and scale secure, multilingual solutions.

Quick Facts

Year Founded
Year Founded
2003
Company Size
Company Size
11 - 50
Avg. Hourly Rate
Avg. Hourly Rate
$25/hr - $49/hr
Min. Project Size
Min. Project Size
$10,000

Specialties

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  • Front End Development
  • UX Design
  • Back End Development
  • User Experience
  • Software Architecture
  • Strategy
  • Solutions Architecture
  • Copywriting
  • Site Reliability Engineering
  • Content Strategy
  • Technology
  • Chatbots
  • Websites
  • Intelligent Agents
  • CMS
  • Front End Development
  • UX Design
  • Back End Development
  • User Experience
  • Software Architecture
  • Strategy
  • Solutions Architecture
  • Copywriting
  • Site Reliability Engineering
  • Content Strategy
  • Technology
  • Chatbots
  • Websites
  • Intelligent Agents
  • CMS

Team Experience

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  • 1-2 Years
    13%
  • 3-5 Years
    32%
  • 6-10 Years
    26%
  • 10+ Years
    29%
1-2 Years
13%
Median Employee Tenure: 
6.3 years
Employee Growth in last 1 year: 
-2%
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Offerings

Services
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  • AI and Machine LearningFeatured service icon
  • Digital Product EngineeringFeatured service icon
  • Software Product DevelopmentFeatured service icon
  • API Development
  • Chatbot Development
  • Robotic Process Automation (RPA)
  • UI/UX Design

Industries Served

  • Business Consulting & Services
  • Consumer Goods
  • Financial Services
  • Media
  • Telecommunications

Expertise

Tech Stacks
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  • JavaFeatured technology icon
  • PythonFeatured technology icon
  • React.jsFeatured technology icon
  • Amazon Web Services (AWS)
  • Node.js

Tools

  • Docker
  • Git
  • Jira
  • Microsoft SQL Server

Skills & Expertise

  • bullet-point icon
    Agile Methodologies
  • bullet-point icon
    Software Development
  • bullet-point icon
    Web Applications

Highlights

Notable Clients

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  • Absa logoAbsa
  • Avon logoAvon
  • Barclays logoBarclays
  • Capitec logoCapitec
  • Dr. Oetker logoDr. Oetker
  • DStv logoDStv

Location(s)

Primary Development Center & Headquarter
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Primary Development Center & Headquarter

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Johannesburg, South Africa

25+ employees

Important Facts About South Africa (PDC):

literacy rate iconLiteracy Rate
:
95%
english proficiency iconEnglish Proficiency
:
High
gdp per capita iconGDP Per Capita
:
$6,520
income category iconIncome Category
:
Upper Medium
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Company Profile Disclaimer

The company profile information provided in this website is entirely based on research and data obtained from publicly available sources on the internet as of June 2026. While every effort has been made to ensure the accuracy and reliability of the information, we cannot guarantee its comprehensiveness. All the company information is for informational purposes only. We strongly advise conducting further due diligence before making any business decisions.
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