
Helm
Overview
Helm delivers AI-powered customer experiences with 23 years of experience in South Africa, combining experience design, product engineering and intelligent automation to build conversational platforms, chatbots and multilingual digital assistants. Helm specializes in machine learning, natural language understanding, generative AI and computer vision, and uses an evidence-driven, human-centered design approach. It serves telco, media and FMCG industries and operates a managed delivery model with integrated product, engineering and SRE teams to design, build and scale secure, multilingual solutions.
Quick Facts
- Year Founded
- 2003
- Company Size
- 11 - 50
- Avg. Hourly Rate
- $25/hr - $49/hr
- Min. Project Size
- $10,000
Specialties
- Front End Development
- UX Design
- Back End Development
- User Experience
- Software Architecture
- Strategy
- Solutions Architecture
- Copywriting
- Site Reliability Engineering
- Content Strategy
- Technology
- Chatbots
- Websites
- Intelligent Agents
- CMS
- Front End Development
- UX Design
- Back End Development
- User Experience
- Software Architecture
- Strategy
- Solutions Architecture
- Copywriting
- Site Reliability Engineering
- Content Strategy
- Technology
- Chatbots
- Websites
- Intelligent Agents
- CMS
Team Experience
- 1-2 Years13%
- 3-5 Years32%
- 6-10 Years26%
- 10+ Years29%
1-2 Years
13%
Median Employee Tenure:
6.3 years
Employee Growth in last 1 year:
-2%
Offerings
Services
- AI and Machine Learning
- Digital Product Engineering
- Software Product Development
API Development- Chatbot Development
- Robotic Process Automation (RPA)
- UI/UX Design
Industries Served
- Business Consulting and Services
- Consumer Goods
- Financial Services
- Media & Entertainment
- Telecommunications
Expertise
Tech Stacks
Java
Python
React.js- Amazon Web Services (AWS)
Node.js
Tools
- Docker
- Git
- Jira
- Microsoft SQL Server
Skills & Expertise
- Agile Methodologies
- Software Development
- Web Applications
Highlights
Location(s)
Primary Development Center & Headquarter
Primary Development Center & Headquarter
Johannesburg, South Africa
25+ employees
Important Facts About South Africa (PDC):
Literacy Rate
- :
- 95%
English Proficiency
- :
- High
GDP Per Capita
- :
- $6,520
Income Category
- :
- Upper Medium





