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RepairDesk 2.0 Rebrand and Webflow Website Redesign

Services Covered:

Website Development • UI/UX Design • Graphic Design • Digital Marketing Services
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Industry
Industry

Software Development

Duration
Duration

16 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 October 2020

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
76/100
Good

Project Capability Score (PCS) estimates how capable Hapy Co is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

RepairDesk

mapSt. Louis, United States of America

Project Summary

ENOU Labs modernized a cloud-based POS (RepairDesk) by leading a rebrand, redesigning the website in Webflow, and delivering a full product design for RepairDesk 2.0, including an Android app. The vendor implemented a design framework (Ant Design), ran design sprints, and collaborated closely with the client to improve onboarding and accelerate development, resulting in positive feedback on the new UI.

Key Challenges

  • Onboarding new merchants was difficult due to product complexity
  • High-touch, time-consuming sales and onboarding processes caused merchant friction and churn
  • Needed a modern design to enable self-service onboarding and scale to 500 merchants per month

Project Deliverables

  • Rebranding
  • Website design and development in Webflow
  • Complete product design for RepairDesk 2.0 Android app
  • Design framework and prototypes based on Ant Design
  • Design system to support faster product development

Project Solution

ENOU Labs researched the industry, interviewed customers, and prototyped repair ticket and POS workflows using an Ant Design system. They ran design sprints, delivered prototypes and a design framework, redesigned the website in Webflow, and completed the product design for RepairDesk 2.0 (Android). The engagement spanned iterative design and development over roughly 15 months with close collaboration and weekly demos.

Project Outcome

  • A design framework using Ant Design that fast-tracked product development and improved design consistency
  • Successful launch of RepairDesk 2.0 with positive user-interface feedback
  • Introduced design sprints and a workflow where 97% of designs required minimal revisions

Platforms

  • WebWeb
  • MobileMobile

Tech Stack

  • AndroidAndroid
  • WebflowWebflow

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“ENOU Labs successfully redesigned, rebranded, and developed the website's new version, and the output was consistently receiving positive comments. They performed a design sprint method and helped accelerate each process, sharing inputs weekly. Above all, their design knowledge was exceptional.”

Usman Butt

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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