grupoGBI | Top Artificial Intelligence and Machine Learning Company

Overview

A global innovation provider with 20 years of experience, Grupo GBI supports the digital transition of leading companies. With operations in Europe and Latin America via offices in Portugal and Brazil, they are experts in leveraging AI for business growth. They focus on delivering next-gen customer care through advanced Conversational AI, chatbots, and state-of-the-art virtual assistants.

Founded 2005

Company Size: 51-200

Avg. Hourly Rate: $25/hr - $49/hr

Min. Project Size: $25,000

Specialties

Chatbot Platform

Voicebot Platform

Speech Analytics

Digital Transformation

DevOps

Natural Language Processing

Devops & Cloud Management

IT Strategic Consulting

Big Data & Analytics

Software as a Service

Machine Learning

RPA

Virtual Assistants

Chatbots

Systems Architecture

Mobile Applications

Conversational AI

Team Experience

1 Year:

22.2%

1-2 Years:

38.9%

3-5 Years:

20.4%

6-10 Years:

16.7%

10 Years+:

1.9%

Median Employee Tenure:

2.3 years

Employee Growth in last 1 year:

-2%

Company Offerings

Services

Chatbot Development

IT Consulting

Artificial Intelligence and Machine Learning

DevOps

Digital Transformation

Big Data Analytics and BI

Industries Served

Electronics & Electrical Appliances

E-commerce & Retail

Artificial Intelligence and Machine Learning

Healthcare

IT Services and IT Consulting

Technical Expertise

Tech Stacks

Vue.js

REST API

ASP.NET

.NET

Oracle

React.js

See 2 more

Tools

Microsoft SQL Server

Git

Pytorch

Skills & Expertise

Project Management

Web Development

Generative AI

Software Development

Databases

Web Services

See 1 more

Highlights

Top Tech Stacks

React.js

.NET

Oracle

ASP.NET

Vue.js

REST API

Projects

Alpha Bank – NLU Voice Customer Care Portal

Banking

ClientAlpha Bank

Platforms

CrossPlatform

Key Features

Natural Language Understanding
Automatic Speech Recognition
Intelligent Call Routing

Outcome

Achieved 96% accuracy in understanding customer requests and 98% accuracy in recognizing account numbers, enhancing the overall customer experience.

Caixa Geral de Depósitos – AI Customer Service

Banking

ClientCaixa Geral de Depósitos (CGD)

Platforms

CrossPlatform

Key Features

AI-Powered Virtual Assistant
Natural Language Processing
24/7 Customer Support

Outcome

Improved customer satisfaction and operational efficiency by providing immediate, accurate responses to customer inquiries.

Awards and Certifications

Finalist – Portugal Digital Awards

Awarded By : IDC Portugal

Location

Primary Development Center

Headquarter

Use ctrl + scroll to zoom the map

Primary Development Center

Barueri, Brazil

25+ employees

Headquarter

Lisbon, Portugal

Company Profile Disclaimer

The company profile information provided in this website is entirely based on research and data obtained from publicly available sources on the internet as of August 2025. While every effort has been made to ensure the accuracy and reliability of the information, we cannot guarantee its comprehensiveness. All the company information is for informational purposes only. We strongly advise conducting further due diligence before making any business decisions.