endorsedCompleted

MyTNB Consumer App and Enterprise Mobility for Tenaga Nasional Berhad

Services Covered:

Mobile Application Development • UI/UX Design • Software QA and Testing • System Integration • ERP Solutions • Custom Software Development

Industry

Information Technology

37 months

Budget

200K - 999K

Start Date

1 April 2014

Team Size

6-10

Engagement Model

Nearshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable GoodCore Software Limited is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Tenaga Nasional Berhad

Kuala Lumpur, Malaysia

Project Summary

GoodCore Software delivered a series of mobile applications for Tenaga Nasional Berhad (TNB), including the consumer-facing MyTNB app and enterprise mobility apps for asset management. The vendor provided end-to-end services: requirements analysis, UI/UX design, native Android and iOS development, ERP (SAP) integration, backend admin panels, security design, and QA. The apps streamlined internal processes, reduced errors, and became a primary customer channel used by millions of Malaysian consumers.

Key Challenges

Assist TNB in utilising mobile technology to streamline internal operations
Launch MyTNB as a primary communication channel for millions of consumers across Malaysia
Replace manual, error-prone asset monitoring processes with mobile-enabled asset management integrated with ERP

Project Deliverables

Native Android and iOS consumer app (MyTNB)
Tablet-optimized Android asset-management app
Admin backend panel for administration
ERP (SAP) integration
Requirements analysis, UI/UX design, and architecture
Security design, testing, and quality assurance

Project Solution

GoodCore worked onsite with the client's in-house team and delivered native Android and iOS versions of the MyTNB consumer app with personalized dashboards, interactive consumption charts, bill payment and new-connection workflows, and push notifications. They also developed a tablet-optimized Android asset-management app allowing field staff to capture photos and asset data, and built an admin backend panel. The vendor provided end-to-end services including project management, requirements analysis, UI/UX design and architecture, programming, security design, QA, and integrated the mobile solutions with the client's ERP (SAP).

Project Outcome

Launch of a high-visibility MyTNB app serving millions of electric subscribers
Integrated mobility solutions for multiple internal use cases, replacing manual processes and reducing errors
Smooth collaboration and effective delivery credited to experienced project management and lead developer

Platforms

Mobile
Web
ERP

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The solutions are integral to maintaining relationships with customers. Apps have streamlined processes, reduced errors, and conserved internal resources. The seamless collaboration was complimented by GoodCore Software's expertise in large scale app design and their ability to solve problems.”
Mohamad Halizan Harith
CEO
Date: 10/15/2019