endorsedCompleted

Chat Platform for Local Businesses

Services Covered:

Custom Software Development

Industry

E-commerce & Retail

6 months

Budget

10K - 49K

Start Date

1 April 2013

Team Size

1-5

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable GKM IT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Gingr

Gurugram, India

Project Summary

GKM IT built a scalable, user-friendly chat platform (mobile app, website, and backend) using Elasticsearch and Laravel that lets users message local businesses and share pictures and location. The vendor delivered the end-to-end solution, remained responsive throughout the development cycle, and helped the client onboard more than 3,000 businesses, which supported investor interest.

Key Challenges

Migrate from a basic prototype to a scalable real-time messaging platform
Support more than 1,000 concurrent users (prototype handled only ~50)
Deliver an end-to-end solution including mobile app, website, and backend
Ensure privacy while enabling messaging, picture, and location sharing

Project Deliverables

Mobile app
Website
Backend
Elasticsearch customization

Project Solution

GKM IT was selected for its problem-solving approach, communication, and ability to translate ideas quickly. They developed a service that enabled users and local shops to communicate by sending messages, pictures, and location data while protecting user privacy. The team customized Elasticsearch so users could search businesses by product, service, location, or name. The backend was written in Laravel to provide scalability, and user experience was prioritized throughout the development process. GKM IT deployed five people for the project, with Jeetesh monitoring the complete development cycle and acting as the point of contact.

Project Outcome

Onboarded more than 3000 businesses in a matter of weeks
Impressed investors and supported fundraising efforts
Delivered a robust, scalable, and aesthetically strong product

Platforms

Mobile
Web

Tech Stack

Elasticsearch
Laravel

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The platform received interest from investors and onboarded over 3,000 businesses. GKM IT Private Limited delivered a high-quality, scalable, and user-friendly chat platform. The team oversaw the development cycle from start to finish, remaining available, responsive, and understanding throughout.”
Himanshu Bamoria
Co-Founder
Date: 11/19/2019