endorsedOngoing

DevOps and Cloud Infrastructure Management for Education Technology Company

Services Covered:

Cloud Consulting and Services • DevOps

Industry

Education

Duration

41 months

Budget

50K - 199K

Start Date

1 March 2023

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Geniusee is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Maribor, Slovenia

Project Summary

Geniusee provides DevOps and cloud-infrastructure management for an education-technology company, administering AWS and Google Cloud Platform environments and maintaining servers and nodes. The vendor provides one part-time DevOps engineer (4 hours/day) plus project-manager support, develops automation scripts, and handles urgent issues. The client reports issues and tasks are typically resolved in 1–3 days and praises Geniusee's communication and English-language skills.

Key Challenges

Required DevOps services to administer a multi-cloud environment (AWS and Google Cloud Platform).
Needed ongoing infrastructure maintenance, on-call support, and automation for operational efficiency.

Project Deliverables

Administration and management of cloud infrastructure (AWS and Google Cloud Platform).
Maintenance of servers and nodes.
On-call and urgent support for infrastructure issues.
Development of automation scripts for operations.

Project Solution

Geniusee provides DevOps services to administer the client's multi-cloud infrastructure on Google Cloud Platform and AWS. The engagement supplies a DevOps resource (currently one engineer for four hours per day) and periodic project-manager support; responsibilities include maintaining infrastructure, servers, and nodes, providing urgent support, and developing automation scripts as needed.

Project Outcome

Tasks and infrastructure issues are typically resolved in 1–3 days.
Improved communication and documentation, including detailed graphs, supporting operational visibility.
Consistent, responsive infrastructure management leading to client satisfaction.

Platforms

Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Geniusee's team does a very good job with infrastructure management and takes 1–3 days to solve any issues, which the client finds reasonable. Geniusee is responsive, knowledgeable about DevOps, and communicative through Google Meet. They have excellent English skills, which also stand out.”
Anonymous
Executive
Date: 10/10/2024