EndorsedendorsedCompleted

Order Management & Integrations for Online Retail Marketplace

Services Covered:

Custom Software Development • Web Application Testing • Website Development • IT Consulting
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Industry
Industry

E-commerce & Retail

Duration
Duration

4 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 December 2021

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

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72/100
Good

Project Capability Score (PCS) estimates how capable FusionWorks is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Elefant.ro

mapBucharest, Romania

Project Summary

FusionWorks delivered an order processing module for an online retail marketplace (on VTEX), adding advanced order management and integrations with couriers and billing software. The engagement included a 2–3 week scoping phase, 1–2 weeks onboarding, a two-month delivery and a one-month hyper-care period. The client praised the team's project ownership and smooth communication using Jira, GitHub and Slack.

Key Challenges

  • Expand the marketplace framework with advanced order management features.
  • Integrate the platform with courier and billing software.

Project Deliverables

  • Order processing module
  • Order management features (fulfilment, cancellation, returns)
  • Billing integration
  • Shipping/courier integrations

Project Solution

FusionWorks performed scoping (2-3 weeks), onboarded developers for 1-2 weeks on the VTEX marketplace platform, and then implemented an order processing module. The work included building order management features (fulfilment, cancellation, returns), billing and shipping/courier integrations. The project was delivered in two months followed by a one-month hyper-care period; the team used Jira, GitHub and Slack for coordination.

Project Outcome

  • The app went into production for use by vendors.
  • The client reported satisfaction with no complaints and smooth operations after launch.

Platforms

  • E-commerce PlatformE-commerce Platform

Tech Stack

  • GitHubGitHub

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client praised FusionWorks' high-quality work. The team led a smooth workflow by utilizing tools such as Jira, GitHub, and Slack to manage the project and communicate with the client effectively. Their strong project ownership and quick turnaround time made for a productive partnership.”

Dan Sturza

VP Business Development

Note: This endorsement is based on publicly available client feedback from external review sources.

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