endorsedOngoing

QA & Test Automation for Tinder (Mobile & Web)

Services Covered:

Software QA and Testing • Test Automation • Mobile Application Testing • Web Application Testing

Industry

Arts, Entertainment & Recreation

Duration

77 months

Budget

10M+

Start Date

1 March 2020

Team Size

6-10 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Forte Group is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Tinder

Los Angeles, United States of America

Project Summary

Tinder hired Forte Group to expand testing for its flagship mobile and web apps, with the goal of increasing test coverage and reducing the QA cycle. Forte Group was selected after interviews and a technical assessment and onboarded testers and a separate test automation team, embedding resources into product PODs. As a result, the client found more bugs earlier in the cycle and avoided post-release hotfixes, while automation coverage increased.

Key Challenges

Expand testing services for flagship Tinder mobile and web apps
Increase testing coverage and decrease QA cycle time
Embed QEs into functional teams to improve transparency and testing during the development cycle
Increase test automation coverage for faster feedback

Project Deliverables

Onboarded manual testing team embedded into PODs
Onboarded a separate Test Automation team focused on key product features
Defined and implemented a new release/QA process
Increased automated test coverage (smoke/regression)
Ongoing manual and automation test execution across web and mobile

Project Solution

After interviewing three vendors, Forte Group was selected for their English proficiency and mobile testing and automation experience. Forte onboarded an initial team for a dry run, iterated the release/QA process over two release cycles, and then embedded testers into each functional POD. A separate Test Automation team was onboarded with engineering leads and tasked with technical user stories to increase automation coverage for key product features. A QA Lead in California oversaw the manual testing operation while web, iOS, and Android testers and automation engineers reported into product and engineering leads.

Project Outcome

Zero hotfixes in Q2
Majority of bugs were found prior to the release branch cut rather than after
More bugs were fixed during the development cycle for new features
Test automation coverage increased from 4.30% of the smoke test suite to 10% of the entire regression suite

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to the contributions of the Forte Group team, the company was able to find more bugs before and fix them during the development cycle. This resulted in the company not having to resort to any hotfixes after the launch of their new features.”
Anonymous
Engineering Manager
Date: 09/03/2020