endorsedCompleted

Hotel Management SaaS Development on Azure

Services Covered:

Custom Software Development • Software as a Service (SaaS) Development

Industry

Hospitality, Travel & Tourism

Duration

48 months

Budget

50K - 199K

Start Date

1 January 2012

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

64/100

Good

Project Capability Score (PCS) estimates how capable Forbytes is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Helsingborg, Sweden

Project Summary

Forbytes developed and supported a cloud-based, software-as-a-service platform for a hotel-industry consulting company, hosting the solution on Microsoft Azure and implementing modern designs and functionality. The engagement ran multiple years with Forbytes providing development, bug fixes, and feature development while collaborating closely with the client's internal lead developer. The client praised Forbytes' Azure expertise, recruitment of strong developer profiles, and customer-oriented delivery.

Key Challenges

Replace local database–based, user-unfriendly hotel solutions with a cloud-based SaaS
Create a more user-friendly product for the hotel industry
Ensure accessibility via mobile devices

Project Deliverables

Software-as-a-service platform
Azure-hosted application
New features and functionality
Ongoing bug fixes and maintenance
Project documentation (Confluence)

Project Solution

Forbytes worked as an external development partner on the client's software-as-a-service platform, hosting the application on Microsoft Azure. They supplied development resources (including a senior lead) who collaborated with the client's internal lead developer and other consultants to deliver new features, perform bug fixes, and support ongoing improvements. The team used Agile processes, ran work in sprints, and tracked work and documentation in Jira and Confluence. The client paid approximately $6,000/month for Forbytes' services during the engagement.

Project Outcome

Long-term, ongoing four-year collaboration
Client satisfied with developer profiles and Azure expertise
Reduced in-house development headcount (kept one in-house developer)
Forbytes handled bug fixes and developed new functions in collaboration with client teams
Agile process with Jira and Confluence enabled coordinated remote work

Platforms

Cloud
SaaS

Tech Stack

Azure
Confluence

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Their Azure expertise was excellent during the project. The process was good and they were able to collaborate as one team. If the client was unhappy at any point, they tried to solve it. They delivered features with a customer-oriented mindset.”
Anonymous
CTO/CEO
Date: 11/30/2016