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SaaS Healthcare Scheduling Platform Refactor & Scheduling Features

Services Covered:

Custom Software Development • Software QA and Testing
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Industry
Industry

Healthcare

Duration
Durationinfo-circle

19 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 March 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
67/100
Good

Project Capability Score (PCS) estimates how capable Focusteck is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

On Call Platform

map United States of America

Project Summary

A SaaS healthcare staffing startup hired Focusteck to refactor its platform and implement scheduling features using AWS and React. The client reports Focusteck failed to deliver, the developer abandoned the project, and the vendor refused refunds or ongoing support. The engagement began in March 2020 and the client states they no longer work together.

Key Challenges

  • Required refactoring and development of scheduling functionality for a web and mobile-compatible platform
  • Needed consistent developer staffing and QA to pass user acceptance testing

Project Deliverables

  • Refactored platform
  • Scheduling workspace features
  • React frontend
  • AWS-based infrastructure

Project Solution

Refactored the existing SaaS platform and developed the scheduling workspace and related features. Implemented the frontend with React and used AWS services for infrastructure. Staffed the project with developers and QA resources to deliver features and run QA.

Project Outcome

  • Vendor failed to complete the project and abandoned the engagement
  • Client invested a little over $20,000 and reports being owed $2,000–$3,000
  • Developer stopped working within two to three months and vendor communication ceased
  • Promised replacement developers and additional support were not provided

Platforms

  • CloudCloud
  • WebWeb

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • React.jsReact.js

Client Endorsement

Overall Review Rating

1star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client had an extremely negative experience. Focusteck failed to deliver the product and abandoned the project in the middle of the engagement. They refused to refund the money despite their promises to assign a new developer or provide support and then stopped all communication. This review includes the vendor's response.”

Di Yu

Founder

Note: This endorsement is based on publicly available client feedback from external review sources.

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