endorsedOngoing

Mabella — Salon & Spa Mobile App (iOS & Android)

Services Covered:

Mobile Application Development

Industry

Hospitality, Travel & Tourism

Duration

91 months

Budget

Less than 10K

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable Fluper is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Saudi Arabia

Project Summary

Fluper was hired to develop Mabella, a salon and spa discovery and booking mobile app for users in Jordan, with requirements for both English and Arabic. The vendor was contracted to build native iOS and Android apps from scratch, but the project—started in January 2019—remains unfinished and only about 50% complete. The client reported poor code and design quality, milestone-payment issues, and problems with iOS registration and Arabic support.

Key Challenges

Build a mobile app to find and book salon and spa services in Jordan
Support both English and Arabic languages
Deliver the project within a 60-day timeline

Project Deliverables

Native iOS app
Native Android app

Project Solution

Fluper was brought in to develop the mobile app from scratch and was responsible for building native iOS and Android versions. The client communicated primarily with the company's COO and an assigned project manager throughout the engagement.

Project Outcome

Project only 50% complete and ongoing delays.
Android version launched; iOS was initially rejected by Apple for a registration issue and later fixed without Arabic support.
Client paid over 50% of the budget and was unable to obtain a refund despite contract terms.
Client reported poor design and copied/low-quality source code.

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Although the project was supposed to take two months, the app is only 50% done. Fluper charges milestone payments before completing delivery. Internal stakeholders are disappointed by the design and code, which were taken from other apps. Also, the iOS app had registration issues.”
Taha Alguzo
Founder
Date: 11/12/2019