endorsedOngoing

Web App Development & Resource Augmentation for Phoenix Energy Technologies

Services Covered:

Custom Software Development

Industry

Energy & Natural Resources

Duration

119 months

Budget

Confidential

Start Date

1 September 2016

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable First Line Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Phoenix Energy Technologies

Irvine, United States of America

Project Summary

First Line Software provided offshore resource supplementation for Phoenix Energy Technologies' mature web applications, focusing on web app enhancements, database development and QA. Their contract resources stabilized costs, increased productivity, and improved quality and automation levels. The engagement began in September 2016 and remains ongoing, with the vendor integrated into Agile processes and occasional onsite requirements-gathering visits.

Key Challenges

Need for quick, scalable offshore resources to supplement local hires.
Requirement for trustworthy senior engineers familiar with Agile methodologies and strong communication skills.

Project Deliverables

Web application enhancements
Database development (SQL Server)
Quality assurance (QA) support
Resource supplementation (contract developers and QA)
New product offering development

Project Solution

First Line provided offshore resource augmentation for web application enhancements, SQL Server database development/optimization, and QA support. They supplied a senior lead initially, followed by additional developers and QA specialists, integrated with the client’s Agile processes (daily Scrum, biweekly sprint planning, demos and retrospectives), performed onsite requirements gathering in California, and pivoted into building a new product offering based on the Microsoft .NET and SQL Server stack. The engagement is ongoing since September 2016.

Project Outcome

Contained costs as the team scaled and increased productivity.
Increased quality and automation levels over time.
Maintained availability and strong project management despite time zone differences.

Platforms

Tech Stack

.NET
SQL

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“First Line Software’s contract resources and QA support have helped stabilize costs, increase productivity, and increase quality and automation levels. The team is available and flexible in communication despite a time zone difference. They provide thorough, adaptable, and detail-oriented service.”
Carolyn McHale
VP of Engineering
Date: 10/09/2017