EndorsedendorsedOngoing

Staff Augmentation for Financial Services Outsourcing Company

Services Covered:

Custom Software Development • Staff Augmentation
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Industry
Industry

Financial Services

Duration
Durationinfo-circle

47 months

Budget
Budget

200K - 999K

Start Date
Start Date

1 March 2019

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
81/100
Strong

Project Capability Score (PCS) estimates how capable First Factory is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapCarrollton, United States of America

Project Summary

FIRST FACTORY provides staff augmentation services to an outsourcing company in the financial services sector, supplying remote mid-level developers who work alongside the client’s teams. Their engineers integrate into the client's scrum and development processes, using MS Teams and Azure DevOps for collaboration. The vendor has delivered comparable mid-level development capability at a lower cost while remaining responsive and adaptable.

Key Challenges

  • Augment the staff in the client's software development group

Project Deliverables

  • Remote development resources (mid-level developers)
  • Integration into client's Scrum and development teams
  • Six-week ramp-up/onboarding period
  • Ongoing development contributions

Project Solution

FIRST FACTORY supplied remote development resources who integrated into the client's scrum and development teams and worked alongside internal staff as if they were employees. The engagement involved an initial ramp-up of about six weeks for resources to learn the applications and internal processes. Over time the vendor provided multiple mid-level developers (three concurrently at present, about six in total across the engagement) to contribute to ongoing development work.

Project Outcome

  • Filled mid-level developer roles at a reduced cost
  • Seamless integration maintained productivity when onshore resources left
  • High responsiveness and timely issue resolution
  • Successful onboarding with a six-week ramp-up and effective communication

Platforms

  • WebWeb

Tech Stack

  • AzureAzure

Client Endorsement

Overall Review Rating

5star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“FIRST FACTORY has delivered mid-level development services for a fraction of the price internal staff would cost. Their engineers have seamlessly integrated within the client’s team, using MS Teams and Azure DevOps to collaborate. Moreover, they’re responsive, adaptable, and technically skilled.”

Anonymous

Department VP

Note: This endorsement is based on publicly available client feedback from external review sources.

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