endorsedOngoing

Member-Facing Mobile App for Telemedicine Provider

Services Covered:

Mobile Application Development • Software Maintenance and Support

Industry

Healthcare

Duration

86 months

Budget

50K - 199K

Start Date

1 June 2019

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable First Factory is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Chicago, United States of America

Project Summary

FIRST FACTORY provided end-to-end mobile application development for a US telemedicine provider, building a member-facing app for iOS and Android using React and React Native. The engagement included 2–3 vendor team members and transitioned into a monthly maintenance contract. The client reported cost savings, improved UX, and high professionalism from the vendor.

Key Challenges

Need to develop a member-facing mobile application

Project Deliverables

Mobile application (iOS and Android)
React.js and React Native codebase
Monthly maintenance / ongoing support

Project Solution

They designed and built the member-facing app from the ground up for both iOS and Android using React and React Native, implementing the requested features. The work was performed by a small 2–3 person team and then transitioned into a monthly maintenance contract that the vendor continues to uphold. The vendor’s CEO was responsive and helped align the team quickly with the client’s business needs.

Project Outcome

Successful launch of the mobile app leading to significant cost savings
Significantly improved user experience making the platform more intuitive
Professional and responsive vendor team enabling a nearshore development arrangement

Platforms

Mobile

Tech Stack

React.js
React Native

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The final product delivered by FIRST FACTORY completely surpassed client expectations for the project, delivering significant cost savings and a much more intuitive UX for the end-users. Their team was independent and professional, bringing significant technical experience to bear on the project.”
Maria
COO
Date: 06/29/2020