endorsedOngoing

Santander Mobile App Development and SuperWallet Integration

Services Covered:

UI/UX Design • Software QA and Testing • Mobile Application Development

Industry

Financial Services

Duration

160 months

Budget

Confidential

Start Date

1 April 2013

Team Size

16-20 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

79/100

Good

Project Capability Score (PCS) estimates how capable FINANTEQ is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Santander Bank Polska S.A.

Warsaw, Poland

Project Summary

FINANTEQ supports Santander Bank Polska's mobile initiatives by building the Santander mobile app, designing the UX, and analyzing customer feedback. The app ranks fifth in Poland's finance category and the vendor provides ad hoc crisis support while understanding complex banking requirements.

Key Challenges

Develop a delightful retail mobile application (Santander mobile)
Integrate Finanteq's SuperWallet m-commerce platform to combine banking functionalities with value-added services

Project Deliverables

Mobile banking application (Santander mobile)
UX research and design
Customer feedback collection and analysis
Features including quick balance check, notification inbox, password and PIN change, transaction history, and push notifications

Project Solution

Finanteq supports the bank across all mobile-related initiatives, advising on mobile banking app development, ensuring consistent customer experience, security and quality. The vendor researches and designs the application's user experience, collects and analyzes customer feedback to inform feature development, and implements core banking features and value-added m-commerce services such as SuperWallet.

Project Outcome

Application ranked 5th in Poland in the finance category on both Apple and Google stores
App is highly rated by users
A dedicated Project Manager streamlined cooperation and Finanteq provided ad hoc crisis support

Platforms

Mobile

Tech Stack

iOS
Android
Swift
Kotlin
Java

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app developed by FINANTEQ ranks fifth in the country's Apple and Play stores in the finance category. The team thoroughly understands the client's requirements and provides ad hoc support in crisis situations. They are communicative, experienced, proactive, and flexible.”
Dariusz Paczewski
Digital & Innovation Leader
Date: 10/03/2023