endorsedOngoing

Mobile & Web App Development for MeterGenius (Utilities)

Services Covered:

Mobile Application Development • Website Development • UI/UX Design • Custom Software Development

Industry

Utilities

Duration

140 months

Budget

200K - 999K

Start Date

1 December 2014

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable FarShore Partners is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

MeterGenius

Indianapolis, United States of America

Project Summary

FarShore has developed iOS and Android mobile apps and supported backend and frontend work for a utilities-focused client (MeterGenius), helping create customer-facing web and mobile experiences. The engagement produced highly engaged users—average time spent was over 20 minutes per month, cited as 3,000% higher than the industry average. The team is noted for strong communication and project management across time zones, with some turnover challenges in developer continuity.

Key Challenges

Create a good visual customer experience through web and mobile apps
Drive residential customer engagement and increase time spent using the apps

Project Deliverables

iOS mobile app
Android mobile app
Backend web application components (PHP)
Frontend pages executing provided designs
Customer-facing tools for electricity consumption insights and usage plots

Project Solution

FarShore develops both iOS and Android apps and performs backend development for the client's web application. They used PHP for backend work, Objective-C for iOS, and Java for Android, and assisted with frontend design execution. For one project, they built a mobile app that allows customers to log in and view detailed usage plots; they also developed customer tools for engaging with electricity consumption questions. The client worked directly with named contacts (Ivan - Technical Project Manager, Luka - Architecture Team Lead, Sky - Managing Director of US Operations) and engaged a small dedicated set of Android, mobile, and backend developers depending on the project. The relationship began via Northwestern entrepreneurship programming and evolved from pro bono to paid engagements.

Project Outcome

Customer engagement increased to a little over 20 minutes per month (reported as 3,000% higher than industry average)
The team met deadlines and maintained strong, regular communication (weekly meetings and effective PM coordination)
Improved cross-continental collaboration facilitated by a US-based operations manager
Some turnover caused onboarding delays, but the vendor worked to maintain continuity

Platforms

Mobile
Web

Tech Stack

Objective-C
Java
PHP
iOS
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“FarShore’s efforts have had a notable impact, including a time spent on the app that is 3,000% higher than the average of the industry. The team delivers exactly as requested, and their project manager’s ability to facilitate communication is impressive. They’re an adaptable and responsive partner.”
Ty Benefiel
Co-Founder
Date: 10/30/2020