endorsedOngoing

Retail Ordering & ERP Integration for Food Trading Company

Services Covered:

Custom Software Development • Software Maintenance and Support

Industry

Food & Beverage

Duration

91 months

Budget

Confidential

Start Date

1 January 2019

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Experion Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Manama, Bahrain

Project Summary

Experion Technologies developed a VB.NET-based retail ordering system for a Bahrain-based food product trading company that automated direct sales and improved tracking. The solution included an Android order-taking workflow and ERP integration, eliminating double entry and streamlining sales operations. Experion provided the initial on-site scoping and continues to provide maintenance and support.

Key Challenges

Manual sales processes were difficult to track and control
Need to automate processes to improve tracking and reduce manual work

Project Deliverables

Retail ordering application
Android mobile order-taking app
ERP integration to push orders
Ticketing/support portal
Business intelligence dashboard/tools

Project Solution

Experion Technologies designed and developed a VB.NET-based retail ordering system that enables customers to place real-time orders and allows sales staff to take orders and collect payments via Android devices. The vendor performed initial on-site scoping (three team members for about one month), built the application from master files, and launched in June 2019 after a learning month. They implemented automatic order push to the client's ERP and included business intelligence features; Experion continues to provide maintenance, upgrades, and a ticketing portal for support. Hardware was not provided by the vendor.

Project Outcome

Full control of the sales process with automation
Reduced workflow time and reduced human resources
Eliminated double data entry via ERP integration
On-time delivery and ongoing maintenance with a ticketing system
Improved decision-making through built-in business intelligence

Platforms

Mobile

Tech Stack

.NET
Android

Client Endorsement

Overall Review Rating

4.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The system successfully streamlines the sales process and reduces the amount of time spent on each task. Experion Technologies outlined their workflow ahead of time, ensuring that everything was delivered on time.”
Anonymous
Manager
Date: 06/04/2020