EndorsedendorsedOngoing

Claims Management System Development for Insurance Adjusting Firm

Services Covered:

Custom Software Development • Mobile Application Development
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Durationinfo-circle

17 months

Budget
Budget

1M - 10M

Start Date
Start Date

1 January 2019

Team Size
Team Size

16-20

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Experion Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

Confidential

mapGeorgetown, United States of America

Project Summary

Experion Technologies developed a claims management system and several associated applications from provided wireframes, using React Native, .NET, and Power BI. The vendor provided on-site discovery, effective project management, and ongoing guidance; the engagement is ongoing since January 2019.

Key Challenges

  • Needed a replacement partner after the initial vendor failed to complete the build.
  • Required secure, accessible, and accurate data retrieval from the system.
  • Wanted to modernize and make industry-specific applications more efficient through technology.

Project Deliverables

  • Claims management system
  • Field-facing mobile applications for field resources
  • Policyholder-facing applications
  • React Native mobile apps
  • .NET-based backend
  • Power BI dashboards/reports

Project Solution

Experion took provided wireframes and fleshed them out into a working claims management system and several associated applications used by field resources and policyholders. The team used React Native for mobile applications, .NET for backend development, and Power BI for reporting/analytics. The vendor conducted an on-site discovery visit, worked closely with the client's IT manager, and used tools including JIRA and Confluence to manage sprints and communication. The team composition fluctuated over time with one main point of contact from the client.

Project Outcome

  • Delivered diligent, timely deliverables and met sprint/MVP targets.
  • Provided effective guidance and documentation that improved the client's planning and requirements.
  • Maintained strong communication through JIRA/Confluence and quarterly in-person meetings.

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • React NativeReact Native
  • .NET.NET
  • Power BIPower BI
  • JiraJira
  • ConfluenceConfluence

Client Endorsement

Overall Review Rating

4.25star4 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Experion Technologies' guidance has been crucial throughout this project. Even before beginning their work, the team visited the business' offices to get a better understanding of the goals and the product. Their project management is effective, and they are willing to address any issues that arise.”

Anonymous

President & COO

Note: This endorsement is based on publicly available client feedback from external review sources.

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