endorsedOngoing

KBPLUS SYSTEM Revamp & Digital Transformation (eAMS)

Services Covered:

Custom Software Development • Mobile Application Development • Website Development • Digital Transformation • AI and Machine Learning

Industry

Software Development

Duration

199 months

Budget

200K - 999K

Start Date

1 January 2010

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

70/100

Good

Project Capability Score (PCS) estimates how capable Excellent Webworld is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

KBPLUS SYSTEM

Hong Kong

Project Summary

Excellent WebWorld performed a complete revamp of the KBPLUS SYSTEM for a Hong Kong-based digital technology company, delivering web, mobile and platform development alongside business automation and cloud infrastructure work. The engagement produced measurable operational improvements (more managed properties, time efficiencies, fewer errors, and financial gains) and the client praised the vendor’s project management, timeliness, and innovation.

Key Challenges

Revamp the KBPLUS SYSTEM to support web application software and mobile app development and improve SEO
Implement business automation and platform upgrades to increase capacity (managed properties), reduce errors and improve client satisfaction

Project Deliverables

Digital transformation roadmap and consultancy (roadmap, consultant, prototype, finance control, proposal, project management, funding)
Comprehensive custom data promotion plan for digital business services
Business automation implemented using Machine Learning, AI, UI/UX redesign, business flow re-engineering, and AWS cloud computing
Digital product development including software, mobile app, WeChat mini store, website, omni-channel and platform development
New technology section showcasing RPA, AI and OMO and a showcase of app demos by industry
Case studies, valued-customer logos, product and services pages, updated blog, and FAQ section
Team structure documentation including PM, Consultant, Cloud Server Engineer, Business Consultant, and Solution Architect

Project Solution

The vendor executed a complete revamp of the KBPLUS SYSTEM, including a redesigned homepage and multiple site sections. They delivered a digital transformation package (roadmap, prototype, finance control, proposal, project management and funding), a custom data-promotion plan, business automation leveraging ML/AI and AWS, and digital product development (software, mobile app, WeChat mini store, website, omnichannel and platform). The engagement also produced content sections (case studies, blog, FAQ) and a defined team structure including PM, Consultant, Cloud Server Engineer, Business Consultant and Solution Architect.

Project Outcome

Increase in number of managed properties due to the Estate Agents Management System
Time efficiency gains from simplified administrative tasks
Improved client satisfaction as measured by feedback
Reduction in errors through automation
Financial growth via increased revenues or reduced costs
Consistent on-time delivery and responsive project management

Platforms

Web
Mobile
Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.38

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to Excellent WebWorld, the client has increased revenue and the number of managed properties and enhanced customer satisfaction. They've also reduced costs, errors, and task-handling times. The service provider's project management, quality delivery, dedication, and innovation are exemplary.”
Kit Wong
Director
Date: 06/18/2024