endorsedOngoing

Mobile and Digital Onboarding Platform for Bank

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Financial Services

Duration

139 months

Budget

200K - 999K

Start Date

1 January 2015

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable Eurisko is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Lebanon

Project Summary

Eurisko augmented the bank's staff with mobile developers and UX experts to build a mobile-first transaction banking app and a digital onboarding web application. They delivered native iOS and Android apps and an Angular-based web experience, supported by daily Agile rituals and team augmentation. The app launched and began receiving positive customer feedback, aided by the vendor's gamification expertise targeted at younger users.

Key Challenges

Need for mobile developers to augment existing teams
Need for UX experts to improve customer engagement
Desire to create customer-centric, engaging features and top-notch app functionality

Project Deliverables

Transaction banking app (iOS and Android)
Digital onboarding web application
Web version implemented in Angular

Project Solution

Eurisko built two major products: a transaction banking mobile app and a digital onboarding application. They took a mobile-first design approach and implemented native apps for iOS and Android plus a web version using Angular. The vendor augmented the client's teams (about six developers per product), integrated into the client's Agile Squads and Tribes workflow, and supported delivery through daily standups and regular sprint ceremonies.

Project Outcome

Launched the app and received positive customer feedback
Improved Agile operations and team integration through daily standups and sprint reviews
Delivered gamification features that increased appeal to younger demographics

Platforms

Mobile
Web

Tech Stack

Angular

Client Endorsement

Overall Review Rating

4.25

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app launched, and customer feedback is positive. Adapting to a different style of project management than they’re accustomed to shows their flexibility. Their unique characteristic of having gamification teams helped to develop an app that is attractive to a younger demographic.”
Jean Abou Assi
Transformation Manager
Date: 11/29/2017