endorsedCompleted

Telehealth Mobile App — UI/UX Design & Figma Prototyping

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Healthcare

Duration

4 months

Budget

10K - 49K

Start Date

1 October 2021

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

82/100

Strong

Project Capability Score (PCS) estimates how capable Empat is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

United Kingdom

Project Summary

Empat designed and built a prototype for a telehealth mobile app to help users manage COVID-19 symptoms. Their work included user interviews, discovery and customer journey mapping, wireframes, UI design, a brand book, and a Figma prototype. The team used structured project management (Jira, Confluence) and kept regular communication with the client throughout the engagement.

Key Challenges

Prototype the telehealth app

Project Deliverables

Figma prototype
Wireframes
UI designs
Brand book
Customer journey mapping
User interviews and discovery findings

Project Solution

Empat ran a discovery phase with customer interviews to build the customer journey and gather technical requirements, then created wireframes and UI designs from scratch. They produced a brand book and built an interactive prototype in Figma. The prototype targeted Android and iOS and included symptom questionnaires and teleconsultation scheduling.

Project Outcome

Seventy percent of feedback interview participants reported an improved COVID-19 journey when following the app's instructions
Designs were accepted with only small changes
Empat met all deadlines and provided structured project management via Jira and Confluence

Platforms

Mobile

Tech Stack

Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client was satisfied with Empat’s designs, which ultimately led to a helpful and user-friendly app. The team offered very structured project management, leveraging tools like Jira and Confluence to keep everything organized and meet deadlines. Additionally, their high involvement was impressive.”
Anonymous
Founder
Date: 08/02/2022