endorsedOngoing

CRM Modernization, Admin Panel & Website for Zviger (Vehicle Import Services)

Services Covered:

Custom Software Development • Website Development

Industry

Logistics & Transportation

Duration

17 months

Budget

Confidential

Start Date

1 March 2025

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable Empat is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Zviger LLC

Hollywood, United States of America

Project Summary

Empat was hired by a vehicle import services company to improve and scale their CRM, optimize internal tools including Chrome plugins, and develop a new marketing website. The vendor refactored the CRM using PHP and the Symfony framework, and delivered a modern, customizable admin panel, browser plugin work, and a new website. The engagement produced faster internal workflows and enthusiastic user feedback; Empat was noted for clear communication, responsiveness, and timely delivery.

Key Challenges

Improve and scale the functionality of the CRM system.
Optimize internal tools, including key Google Chrome plugins.
Develop a new, modern marketing website.

Project Deliverables

Refactored and extended CRM system using PHP and Symfony
Modern, customizable admin panel for internal users
Browser/Google Chrome plugin optimization and development
New modern marketing website

Project Solution

Empat assembled a dedicated development team (more than 10 teammates) covering backend, frontend, and browser plugin development. They refactored and extended the existing CRM using PHP and the Symfony framework to support more complex workflows and a growing number of users. To improve usability, they built a modern, highly customizable admin panel and delivered browser plugin improvements and a new marketing website.

Project Outcome

CRM improvements led to significantly better user experience for the team and clients.
Internal workflows became faster and more efficient.
Empat demonstrated clear communication, timely delivery, and responsiveness across project phases.

Platforms

Tech Stack

Symfony Framework

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Empat's work has received positive feedback from the client's users, and the client's internal workflows have become more efficient. The team has demonstrated clear communication and timely delivery across all phases. They've been proactive, adaptive to the client's feedback, and highly responsive.”
Denys Abiremtsev
Head of IT Department
Date: 07/03/2025