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Credit Card Terminal & Loyalty System Enhancements for Tallink

Services Covered:

Custom Software Development
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Industry
Industry

Hospitality, Travel & Tourism

Duration
Duration

21 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2020

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Nearshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable Elinext is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Tallink

mapTallinn, Estonia

Project Summary

Elinext delivered custom software development for a maritime transportation company (Tallink), enhancing credit card terminal software with loyalty-program, reservation, and SMS messaging features. A single dedicated developer worked full-time with the client over the engagement. The work increased loyalty program usage by 20%, sped up onboard reservations, cleared a backlog of pending features and bug fixes, and resulted in stable, reliable software under demanding sea conditions.

Key Challenges

  • Improve credit card terminals software
  • Add features for loyalty programs
  • Implement reservation functionality for onboard reservations
  • Add SMS messaging features with extra fields
  • Fix bugs and ensure great performance during daily operations onboard

Project Deliverables

  • Loyalty discounts logic
  • Reservation management system
  • Enhanced SMS service with extra fields
  • Continuous bug fixes and performance improvements
  • Integration with ASP.NET Core Web API
  • Stable desktop (WPF) application deployed across cruise vessels

Project Solution

A partner referred Elinext; their WPF/C# and payment terminal expertise matched the client's needs. One Elinext developer worked full-time with the client's team. Over the engagement, Elinext implemented loyalty discounts logic, built a reservation management system, enhanced SMS messaging with additional fields, performed continuous bug fixing and performance improvements, and integrated backend services via an ASP.NET Core Web API to deliver a stable WPF desktop application for use across the fleet.

Project Outcome

  • Loyalty program usage increased by 20 percent
  • Faster onboard reservations
  • Backlog of pending features and bug fixes cleared
  • Software remained stable and reliable under demanding conditions at sea
  • Vendor addressed new requests and urgent fixes without delay
  • Developer made practical decisions that kept operations running smoothly

Platforms

  • DesktopDesktop
  • POSPOS
  • WebWeb

Tech Stack

  • C#C#
  • ASP.NET CoreASP.NET Core
  • ASP.NET Web APIASP.NET Web API

Client Endorsement

Overall Review Rating

4.5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Elinext's work led to a 20% increase in loyalty program usage and faster onboard reservations. The team cleared the backlog of pending features and bug fixes, ensuring the software remained stable and reliable. Elinext's developer made practical decisions that kept everything running smoothly.”

Anonymous

Department Director

Note: This endorsement is based on publicly available client feedback from external review sources.

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