Integrated QA Team for Aviation Software Firm
Services Covered:

Industry
Aviation
Duration
33 months
Budget
Confidential
Start Date
1 January 2013
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
70/100
Good
Project Capability Score (PCS) estimates how capable ELEKS is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Mint Media Interactive Software Systems
Project Summary
ELEKS provides manual and automated QA testing and produces technical documentation (user manuals and online help) for an aviation training-management system. Two full-time QA staff and an ongoing technical writer, supplemented by additional resources during release cycles, have ensured reliable, on-time delivery throughout the engagement.
Key Challenges
- Ensure software quality meets customer expectations through manual and automated testing
- Produce technical documentation for user manuals and online help
- Scale QA and documentation resources to match release cycles
Project Deliverables
- Manual and automated QA testing
- User manual and online help documentation
- iPad mobile app for downloading manuals
- Technical writing and documentation deliverables
Project Solution
ELEKS supplies dedicated QA support (manual and automated) with two primarily full-time QA engineers and scales the team for larger testing efforts. They produce technical documentation including user manuals and online help, and developed an iPad app to deliver course manuals. Documentation staffing varies by release, with 1–5 people used as needed and one permanent technical writer supporting ongoing documentation.
Project Outcome
- Consistently met milestones and deadlines since initial adjustments
- Delivered complete online help, user manuals, and QA for releases on schedule
- Maintained reliable, ongoing QA and documentation support over multiple years
Platforms
Mobile
Tech Stack
iOSJira
Client Endorsement
Overall Review Rating
4.5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“ELEKS consistently meets deadlines and adjusts additional resources as necessary. The team continues to deliver high quality work and demonstrate a thorough understanding of different products and QA.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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