endorsedCompleted

Mobile App Suite for Allianz UK

Services Covered:

Mobile Application Development • UI/UX Design

Industry

Financial Services

Duration

8 months

Budget

50K - 199K

Start Date

1 January 2025

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

80/100

Strong

Project Capability Score (PCS) estimates how capable Extrovert Information Technology (EitBiz) is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Allianz UK

Paris, France

Project Summary

EitBiz designed and developed a high-performance mobile app suite for a financial services provider (Allianz UK), delivering iOS and Android apps and an administrative backend. The solution improved operational efficiency, reduced claim submission times, increased self-managed policy renewals, and maintained high uptime and stability. The vendor met deadlines, delivered accessible features, and supported integration with the client's infrastructure.

Key Challenges

De-silo the customer experience into a unified mobile gateway
Handle complexities of policy management, claims filing, and real-time support across multiple sectors
Deliver secure, accessible, and high-performance mobile functionality

Project Deliverables

Architectural design and full-stack mobile application suite for iOS and Android
Custom claims-processing engine with camera-based document upload
Secure biometric login system
Integrated live chat for broker assistance
Petplan Portal module for veterinary records and claims
Backend administrative dashboard for policy and content updates
Accessibility features including screen-reader compatibility and high-contrast modes

Project Solution

EitBiz delivered the architectural design and full-stack development of a mobile application suite for iOS and Android. Key components included a custom claims-processing engine that used the device camera for instant damage documentation, a secure biometric login system, integrated live chat for broker support, and a Petplan Portal module for veterinary records and streamlined claims. The vendor also developed a backend administrative dashboard to update policy terms and localized content in real time and implemented accessibility features such as screen-reader compatibility and high-contrast modes.

Project Outcome

Marked improvement in operational efficiency and customer sentiment
Sharp decrease in average time to submit insurance claims due to automated document upload
Substantial increase in self-managed policy renewals freeing up support staff
Noticeable rise in positive user reviews for the Petplan module
Platform maintained exceptional uptime and stability during peak traffic

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The app improved operational efficiency and customer sentiment. It also increased the volume of self-managed policy renewals. The platform maintained exceptional uptime and stability. Extrovert Information Technology (EitBiz) delivered quality projects on time and provided customer innovation.”
Laurence Duffault
Professional Liability Claims Handler, Allianz UK at Allianz UK
Date: 08/17/2026