endorsedOngoing

iOS & Android App and Website for Emergency Electrician

Services Covered:

Mobile Application Development • Website Development • Software Maintenance and Support

Industry

Media

Duration

103 months

Budget

10K - 49K

Start Date

1 January 2018

Team Size

1-5 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

76/100

Good

Project Capability Score (PCS) estimates how capable eSparkBiz is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Long Beach, United States of America

Project Summary

eSparkBiz developed a native iOS and Android app that allows customers to request appointments and receive quotes for an emergency electrician, and later expanded the engagement to include custom website design and ongoing maintenance. The app includes sector-specific flows for residential, commercial, and industrial clients, an appointment calendar, immediate assignment workflows, and distance-based pricing. The client reports strong positive user feedback and praises the vendor's responsiveness and initiative, while noting communication could be improved with a centralized portal.

Key Challenges

Create an app for a client who was expanding his business
Enable immediate engagement and rapid response for an emergency electrician
Support residential, commercial, and industrial service flows
Provide appointment booking, technician assignment, and staggered/distance-based pricing

Project Deliverables

Mobile app for iOS and Android
Sector-specific (Residential, Commercial, Industrial) action buttons
Appointment request calendar
Immediate feedback and job-assignment workflow
Two-hour emergency response workflow
Staggered / distance-based pricing feature
Custom website design
WYSIWYG backend menu for the website

Project Solution

They built an app from scratch for iOS and Android to help an emergency electrician engage with clients across residential, commercial, and industrial sectors. The vendor designed sector-specific entry points, an appointment calendar for users to request service, an internal workflow for immediate feedback and assignment of technicians (including a two-hour emergency response), and a staggered pricing model based on travel distance. eSparkBiz also assisted with selecting imagery and UI to match the desired look and feel, provided custom website design, and delivered backend improvements such as a WYSIWYG menu for the site's administration.

Project Outcome

Client reported the app was well received and described it as beautiful
Design enhancements exceeded expectations and improved usability
Backend WYSIWYG menu improved efficiency compared to previous implementation
Vendor demonstrated strong responsiveness and seamless project management
Engagement expanded into ongoing website design and maintenance work

Platforms

Mobile

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“eSparkBiz provides solutions that result in extremely positive user feedback. They exceed expectations while delivering products on time or before scheduled. Communication could be improved with the addition of a portal, but their hands-on involvement and Skype meetings provide numerous advantages.”
Nelinia Varenas
Owner
Date: 05/04/2018