endorsedCompleted

Multitenant CRM Development for Solastis Solutions (Phase 1)

Services Covered:

Custom Software Development

Industry

Software Development

Duration

10 months

Budget

Confidential

Start Date

1 July 2017

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Django Stars is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Solastis Solutions

Singapore, Singapore

Project Summary

Django Stars developed the first phase of a complex multitenant CRM for Solastis Solutions, building both frontend and backend components with features such as email, chat and telephone integration. The vendor handled programming and project management using the Python Django framework. Deliverables were of good quality, though the engagement experienced some schedule delays and cost control issues.

Key Challenges

Needed a multitenant architecture to support multiple customers
Complexity of building a system usable by multiple distinct customers
Managing timeline and budget expectations for a large initiative

Project Deliverables

Multitenant CRM (frontend and backend)
Email functionality
Telephone integration
Chat features
QA testing

Project Solution

The client provided requirements and wireframes, and Django Stars performed programming and project management per the client's instructions. The team implemented the backend using the Python Django framework and developed frontend components, delivering requested features including email functionality, telephone integration, and chat. The vendor staffed the project with a project manager, backend and frontend engineers, and QA specialists to perform testing and delivery.

Project Outcome

Quality of work met expectations and functionalities work as expected
Some bugs remained but were considered typical
The project experienced slight delays and cost overruns
Project management was decent with room for improvement

Platforms

Tech Stack

Python
Django
Jira
Confluence
InVision

Client Endorsement

Overall Review Rating

4.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“While there aren’t any numbers to measure success yet, the deliverables are excellent. Their knowledgeable engineers offset the issues that came up with sticking to the timeline and budget. Potential clients should spend time upfront creating wireframes for the product they wish to receive.”
Anonymous
Director
Date: 08/10/2018