endorsedCompleted

Salesforce Support & Maintenance for Media Company

Services Covered:

Custom Software Development • Software Maintenance and Support

Industry

Media

Duration

5 months

Budget

10K - 49K

Start Date

1 March 2022

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable DevTeam.Space is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Outloud Media

Detroit, United States of America

Project Summary

DevTeam.Space provided six months of Salesforce support and maintenance for a media company, focusing on validation, error handling, API refactoring, post queuing, and UI improvements. Over the engagement, they fixed bugs and incrementally improved software stability and usability. Communication and project management were steady, with regular calls and progress reporting.

Key Challenges

Provide ongoing support and maintenance for the Salesforce/Facebook ads system
Improve stability and usability for the internal team
Address validation, error handling, API issues, post queuing, and UI concerns

Project Deliverables

Added validation and error handling
Refactored API
Implemented queuing for posts
Reworked user interface
Fixed bugs and delivered code to GitHub repository

Project Solution

The client selected DevTeam.Space after reviewing articles and references related to Python development and Facebook automation. DevTeam.Space worked with the client for about six months, incrementally improving the system by adding validation and error handling, refactoring the API, implementing post queuing, reworking the UI, and completing roughly a dozen other improvements. The vendor team included two developers and a project manager and delivered code updates into the client's GitHub repository for in-house testing.

Project Outcome

Fixed all bugs and delivered improvements on time
Code was added to the client's GitHub repository before in-house testing
Improved software stability and usability for internal teams

Platforms

Tech Stack

Python

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After six months of collaboration with DevTeamSpace, the company's software incrementally improved — the team successfully fixed all bugs and enhanced other aspects of the system. Overall, the management style and communication of progress, feedback, and tasks were straightforward and seamless.”
Brian Koehn
Solutions Architect
Date: 09/29/2022