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Salesforce Support & Maintenance for Media Company

Services Covered:

Custom Software Development • Software Maintenance and Support
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Industry
Industry

Media

Duration
Duration

5 months

Budget
Budget

10K - 49K

Start Date
Start Date

1 March 2022

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
72/100
Good

Project Capability Score (PCS) estimates how capable DevTeam.Space is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Outloud Media

mapDetroit, United States of America

Project Summary

DevTeam.Space provided six months of Salesforce support and maintenance for a media company, focusing on validation, error handling, API refactoring, post queuing, and UI improvements. Over the engagement, they fixed bugs and incrementally improved software stability and usability. Communication and project management were steady, with regular calls and progress reporting.

Key Challenges

  • Provide ongoing support and maintenance for the Salesforce/Facebook ads system
  • Improve stability and usability for the internal team
  • Address validation, error handling, API issues, post queuing, and UI concerns

Project Deliverables

  • Added validation and error handling
  • Refactored API
  • Implemented queuing for posts
  • Reworked user interface
  • Fixed bugs and delivered code to GitHub repository

Project Solution

The client selected DevTeam.Space after reviewing articles and references related to Python development and Facebook automation. DevTeam.Space worked with the client for about six months, incrementally improving the system by adding validation and error handling, refactoring the API, implementing post queuing, reworking the UI, and completing roughly a dozen other improvements. The vendor team included two developers and a project manager and delivered code updates into the client's GitHub repository for in-house testing.

Project Outcome

  • Fixed all bugs and delivered improvements on time
  • Code was added to the client's GitHub repository before in-house testing
  • Improved software stability and usability for internal teams

Platforms

  • CRMCRM

Tech Stack

  • PythonPython

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“After six months of collaboration with DevTeamSpace, the company's software incrementally improved — the team successfully fixed all bugs and enhanced other aspects of the system. Overall, the management style and communication of progress, feedback, and tasks were straightforward and seamless.”

Brian Koehn

Solutions Architect

Note: This endorsement is based on publicly available client feedback from external review sources.

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