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AI-Powered Telegram Bot & Web Platform for Youth Psychological Support

Services Covered:

Web Application Development • Chatbot Development • AI and Machine Learning
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Industry
Industry

Artificial Intelligence and Machine Learning

Duration
Duration

7 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 November 2024

Team Size
Team Size

1-5

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
78/100
Good

Project Capability Score (PCS) estimates how capable Depex Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Lizard Soft

mapKyiv, Ukraine

Project Summary

Depex Technologies built a secure, AI-powered Telegram bot and accompanying web platform to enable confidential communication between psychologists and teenagers. The platform includes user authorization, psychologist/admin dashboards, newsletters, and analytics, and prioritizes privacy and ease of use. The system is live, received positive early feedback as a stigma-free support tool, and was delivered on schedule with proactive communication.

Key Challenges

  • Develop and maintain an AI-powered chatbot to deliver accessible, high-quality psychological support for youth

Project Deliverables

  • Secure Telegram bot
  • Web platform / portal
  • User authorization and management
  • Psychologist and administrator dashboards
  • Newsletter module
  • Analytics integration (Grafana or equivalent)

Project Solution

Depex implemented a secure Telegram chatbot and a web portal that together enable confidential communication between psychologists and teenagers. The work was planned in phases: launch core chatbot functionality and chat interface with psychologist authorization; add user management and newsletter modules; integrate Grafana (or equivalent) for analytics and statistics. Access controls, psychologist availability toggles, admin broadcast capabilities, and privacy-focused workflows were implemented to prioritize confidentiality and usability.

Project Outcome

  • Launched a live chatbot system providing seamless psychological support to young users
  • Early feedback indicates effectiveness as a stigma-free, first-line support tool
  • Delivered the project on schedule with proactive communication

Platforms

  • AI/ML PlatformAI/ML Platform
  • WebWeb

Tech Stack

  • GrafanaGrafana

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Depex Technologies delivered the chatbot system, which is now live, and provided young users with seamless, quality psychological support. The team delivered the project on time and communicated proactively through virtual meetings, emails, and messages. They were true allies of our firm.”

Tanya Morugina

Sales Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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