Enosis Outsourcing logo
EndorsedendorsedOngoing

IT Support and Managed Technology Services for an Accounting and Research Firm

Services Covered:

Managed IT Services • Cloud Consulting and Services
Project hero — replace with case study imagery
Industry
Industry

Financial Services

Duration
Durationinfo-circle

16 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 March 2020

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable Dataprise is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

mapVirginia, United States of America

Project Summary

An accounting and research firm engaged Dataprise for managed IT services, including oversight of data storage and infrastructure, equipment procurement and deployment, and 24/7 helpdesk support. The engagement produced modernization of the environment, improved data security, and migration of servers to the cloud, supported by regular project updates and ongoing partnership.

Key Challenges

  • Need for a more sophisticated, strategic IT service provider
  • Consolidate strategy, hosting, day-to-day operations and helpdesk support

Project Deliverables

  • Management of data storage and infrastructure
  • Equipment procurement and deployment
  • 24/7 helpdesk services
  • Migration of servers to the cloud

Project Solution

Dataprise was selected from multiple proposals and provides a designated team that oversees the client's IT environment, including data storage and infrastructure, equipment procurement and deployment, and 24/7 helpdesk services. The client meets with service team leads bi-weekly, pays a monthly per-user fee, and leverages additional resources such as a SharePoint expert for specialized work.

Project Outcome

  • Modernized IT environment with improved data security
  • Migration from on-premises servers to the cloud
  • Ongoing partnership with regular project updates and bi-weekly meetings

Platforms

  • CloudCloud

Tech Stack

  • Microsoft SharepointMicrosoft Sharepoint

Client Endorsement

Overall Review Rating

4.63star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company has achieved sophistication and modernization in data security and migration of servers to the cloud. Dataprise has been supportive to the client and provides guidance as the business moves forward. Moreover, they enable a successful ongoing partnership through regular project updates.”

Amy Horner

COO

Note: This endorsement is based on publicly available client feedback from external review sources.

More Projects by Dataprise