endorsedOngoing

Financial Services Web Platform & CRM Development

Services Covered:

Website Development • AI and Machine Learning • Managed IT Services

Industry

Financial Services

Duration

187 months

Budget

Confidential

Start Date

1 January 2011

Team Size

30+ Employees

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Datamatics Technologies is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Highlow Markets

Sydney, Australia

Project Summary

Datamatics built and currently manages a high-performance financial services web platform that includes a CRM and backend. They are developing latency-reduction technology and AI systems such as automated KYC and machine-learning-based trader pattern detection. The engagement began in 2011 and remains ongoing, with many long-standing team members and near 24/7 production support under an agile workflow.

Key Challenges

Need for a company to develop and manage a complex financial services web platform
Requirement to support very high trade volumes with high performance and low latency
Difficulty onboarding skilled resources in technologies such as Node.js and Angular.js and finding UX designers

Project Deliverables

CRM
Supporting backend
Latency-reduction technology
Automated KYC system (driver's license recognition and auto-approval)
Machine learning trader-pattern detection and fraud-warning system

Project Solution

They developed the client’s CRM and a supporting backend from scratch using PHP Symfony to support a high-volume, high-performance trading platform. The vendor is also building latency-reduction technology and multiple AI systems: an automated KYC system that recognizes driver’s licenses and auto-approves legitimate applicants, and an ML system that profiles trader patterns to detect fraud or suspicious group trading. The engagement includes ongoing production support and agile project management with regular scrums and executive reviews.

Project Outcome

Client is very satisfied and continues to award more business to the vendor
Ongoing production support nearly 24/7 with many long-standing team members
100% agile workflow with scrum masters/product owners and regular weekly and monthly reviews

Platforms

Tech Stack

Symfony Framework
Node.js
AngularJS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Datamatics (formerly TechJini, Inc) has produced nothing but great results, which is why the company always finds work to give them. Many of their staff have been in place since the start of the collaboration, which adds a lot of value. Their deep expertise and 24/7 support contribute to this partnership’s ongoing success.”
Anonymous
Technical Project Manager
Date: 02/12/2019