endorsedOngoing

SaaS Platform Modernization & PWA Launch

Services Covered:

Website Development

Industry

Business Consulting & Services

Duration

85 months

Budget

50K - 199K

Start Date

1 July 2019

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Cyber Infrastructure is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Watch CSA

San Francisco, United States of America

Project Summary

CISIN modernized an outdated PHP-based website for a SaaS authentication company, rebuilding the site and launching a progressive web app with AI and API integrations. The engagement included wireframes, ongoing communications via Trello, and a small vendor team working alongside the client's internal programmer. The client reports strong positive user feedback and new business partnerships following the launch.

Key Challenges

Outdated PHP website causing functionality and UX issues
Complex legacy codebase hindering new features and performance
Need to modernize the platform and introduce new processes to improve service effectiveness

Project Deliverables

Progressive web app
New website
AI and API integrations
Wireframes

Project Solution

CISIN assessed the client's needs, rebuilt the legacy PHP site, and developed a progressive web app and updated website. They integrated AI and multiple APIs to process and distribute a large data bank, produced wireframes for UX, and managed communications through Trello. A vendor team of approximately four people (two PHP programmers, one PWA programmer and a designer) worked with the client's internal manager and contracted programmer to transition and modernize the platform.

Project Outcome

100% positive reviews from existing SaaS members
30% increase in new business
Significant increase in new partnership opportunities

Platforms

Web
Mobile

Tech Stack

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client is satisfied with their much-improved platform, which has generated a lot of positive user reviews since being launched. They've closed new business partnerships as a result. CISIN works seamlessly with the internal team, and they are quick to resolve sudden issues or requests.”
Anthony Fabiano
Co-Founder
Date: 08/19/2021