endorsedOngoing

DevOps & QA Infrastructure Consulting for Financial Services Firm

Services Covered:

Cloud Consulting and Services • IT Consulting • Software QA and Testing

Industry

Financial Services

Duration

67 months

Budget

10K - 49K

Start Date

1 January 2021

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

78/100

Good

Project Capability Score (PCS) estimates how capable CrowdAr is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Consorcio

Santiago, Chile

Project Summary

CrowdAr provided IT consulting and coaching to a financial services firm, focusing on improving the client's Kubernetes development cluster and optimizing AWS resources. They delivered QA tooling and training (including the Lippia platform), diagnostic tools for configuration and deployment issues, and regular workshops to coach agile teams on DevOps and QA practices. The client reports improved development best practices, met objectives, and strong project management with frequent checkpoints.

Key Challenges

Coach agile teams on DevOps and QA practices

Project Deliverables

Kubernetes development cluster improvements
AWS infrastructure optimization
QA tooling (Lippia) and team training
API and UI testing frameworks and tools
Diagnostic tools for configuration and deployment issues
Workshops and coaching for QA and DevOps practices

Project Solution

CrowdAr improved the client's internal development practices by optimizing their Kubernetes development cluster and AWS resources to enhance infrastructure performance and stability. They provided QA tooling and training—most notably the Lippia platform which integrates open-source tools—and delivered API and UI testing support. The vendor also supplied diagnostic tools to find configuration and deployment issues, ran workshops and coaching sessions for agile teams, and took on infrastructure-provider responsibilities to make AWS usage more efficient.

Project Outcome

No QA metrics yet, but metrics are being implemented
Objectives met and best practices integrated into development cycles
Improved infrastructure vision and developer/support alignment
Strong project management with regular checkpoint meetings enabling feedback and risk mitigation
Greater flexibility and professional communication from the vendor

Platforms

Cloud

Tech Stack

Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The company has seen an improvement in their best practices in terms of IT and development infrastructure. The client has met their objectives, thanks to CrowdAr’s work. The team has great project management, and they sport great flexibility. Their resources are also highly professional.”
Felipe Martin
Digital Technology Manager
Date: 11/11/2021