endorsedOngoing

Maintenance, Support & Symfony 6 Migration for Van Equipment Supplier

Services Covered:

Managed IT Services • Software Maintenance and Support • Legacy Application Modernization

Industry

Automotive

Duration

91 months

Budget

200K - 999K

Start Date

1 January 2019

Team Size

Confidential

Engagement Model

Nearshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable createIT is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Work System

Sweden

Project Summary

createIT provides ongoing maintenance and support for a van equipment supplier, and has expanded the engagement to include migration of the system to Symfony 6, server management, and an SLA. Their technical support has kept the client's system online and stable, enabling platform upgrades without service interruptions. The vendor adapts team composition as needed and maintains consistent supervision to ensure smooth upgrades.

Key Challenges

Provide ongoing maintenance and support
Migrate the legacy system to Symfony 6
Implement server management and a formal SLA

Project Deliverables

Maintenance and support services
Migration to Symfony 6
Server management
Service-level agreement (SLA) and ongoing support
Ongoing technical support and platform stabilization

Project Solution

createIT was engaged as an outsourced subcontractor to provide maintenance and support services and was later tasked with migrating the client's system to Symfony 6. The vendor also delivers server management and operates under an SLA. The team composition is adapted over time to client needs and has included developers, a project manager, and a QA section; communication and a dedicated business supervisor support smooth upgrades.

Project Outcome

System remained online and stable, ready for platform upgrade without sacrificing stability
Smooth coordination and ongoing support enabling further upgrades
Vendor demonstrated openness to business needs and translated technical aspects into business value

Platforms

Tech Stack

Symfony Framework
PHP

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Thanks to createIT's technical support, the company's system has remained online and ready to be upgraded without sacrificing stability. Overall coordination is hassle-free, and developing the platform is smooth. createIT is a team that is always open to the client's business needs.”
Jonas Hallenborg
COO
Date: 07/06/2022