endorsedOngoing

Data Engineering Services for Pharmacy Benefit Manager

Services Covered:

Big Data Analytics and Business Intelligence • Data Engineering

Industry

Healthcare

Duration

16 months

Budget

200K - 999K

Start Date

1 June 2021

Team Size

Confidential

Engagement Model

Offshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Complere Infosystem is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Jersey City, United States of America

Project Summary

Complere Infosystem provided data engineering and business intelligence services to a pharmacy benefits manager, building ETL processes and BI reports from scratch. They completed a discovery phase, established standard operating procedures to address healthcare data security and privacy, and delivered ongoing offshore support. The vendor consistently met deadlines, tracked defects, and used tools such as Microsoft Planner and Trello to manage work.

Key Challenges

Manage large, complex healthcare data from many sources including medical offices and insurers
Ensure security, privacy, and compliance for healthcare data
Engage a reliable partner to take ownership of solution delivery

Project Deliverables

ETL pipelines for APIs, streaming, and feeds
Standard operating procedures and technical models
Business intelligence reports for healthcare analytics
Process and security guidance for healthcare data

Project Solution

Complere began with a discovery phase to learn the client's processes, data landscape, and healthcare-specific security and privacy needs, then established standard operating procedures. Their offshore team built data engineering solutions that ingest data from APIs, streaming sources, and feeds, applied ETL logic to process and route data, and recommended technical and process strategies. They also developed business intelligence reports for the client's healthcare analytics team.

Project Outcome

Completed projects and individual requests with tracked defect metrics
Consistently met deadlines and operated within budget
Provided technically skilled offshore resources committed to the engagement

Platforms

API/Integration Platform
Web

Tech Stack

REST API
Trello

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Complere Infosystem Pvt Ltd has delivered effective data engineering solutions. They've dedicated a technically-skilled team of resources to the project. The team has consistently met deadlines and operated within our budget; they've used Microsoft Planner and Trello to manage tasks.”
Anonymous
Executive
Date: 10/19/2022