endorsedCompleted

Website and Mobile App with Carrier Integrations for Online Logistics Provider

Services Covered:

Website Development • Mobile Application Development

Industry

Logistics & Transportation

Duration

36 months

Budget

50K - 199K

Start Date

1 January 2014

Team Size

1-5 Employees

Engagement Model

Nearshore

Project Capability Score (PCS)

71/100

Good

Project Capability Score (PCS) estimates how capable Communication Crafts is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

ParcelDirect.ie

Ireland

Project Summary

Communication Crafts designed and developed a PHP-based website and companion Android and iOS apps for an online logistics provider. The solution included integrations with carrier APIs (UPS, FedEx, DHL), parcel quoting and tracking, account linking between the app and website, and delivery notifications. The client reported the website became essential to their business and praised the vendor's communication and timely delivery.

Key Challenges

Find a reliable partner to build a website from scratch for a new business.
Integrate multiple carrier APIs and ensure data flows between partner servers and customers.
Extend the platform with companion mobile apps and features like tracking, quoting, account linking, and notifications.

Project Deliverables

Website (PHP-based)
Companion mobile app (Android and iOS)
Integration with carrier APIs (UPS, FedEx, DHL)
Parcel quoting and tracking features
Account linking between app and website
Delivery notification functionality

Project Solution

Communication Crafts developed an initial PHP-based website and iteratively added features as the business grew. They integrated multiple carrier APIs (UPS, FedEx, DHL) to pull shipment data for customers and built companion Android and iOS apps that mirror website functionality (quotes, parcel tracking, account access) and provide delivery notifications. The vendor provided ongoing support and rapid implementation of requested changes.

Project Outcome

The website became essential to the client's business; they stated they wouldn't have a business without it.
Users and small businesses praised the site's ease of use and the app achieved high satisfaction.
The vendor provided ongoing support, made rapid changes when needed, and communicated effectively throughout the engagement.

Platforms

Mobile
Web

Tech Stack

PHP
Android
iOS

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“User and provider feedback has been overwhelmingly positive. Communication Crafts's expert team inspired confidence throughout the project by communicating clearly from the start. They met or beat deadlines and responded quickly to any inquiries or technical concerns that arose.”
Steven O'Sullivan
Owner
Date: 07/10/2018