endorsedOngoing

Web App, CRM & Crypto Exchange Development for CFD Trading Platform

Services Covered:

CRM Solutions • Custom Software Development • Mobile Application Development • Website Development

Industry

Financial Services

Duration

73 months

Budget

1M - 10M

Start Date

1 July 2020

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

73/100

Good

Project Capability Score (PCS) estimates how capable Coherent Solutions is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Melbourne, Australia

Project Summary

Coherent Solutions provides web application and CRM development for a CFD derivatives trading platform, handling API issues and third-party integrations while building a separate crypto exchange project. The vendor improved the app's functionality and reliability so isolated third-party failures no longer crash the system, and they communicate regularly via Slack, Confluence, Jira, and status calls.

Key Challenges

The inherited web application was working but unreliable and had many issues
Dependence on third-party APIs caused system-wide crashes affecting deposits and applications
Need to integrate CRM with a third-party trading platform across web and mobile
Requirement for 24/7 availability despite vendor being in a different timezone

Project Deliverables

Web application stability fixes and bug resolution
CRM development and in-house CRM
Third-party API integrations
Integration with trading platform (iOS, Android, web)
Crypto exchange development
Custody-based integration

Project Solution

Coherent Solutions took over ongoing web application development, addressed reliability issues and bugs, and managed third-party API integrations. They developed and integrated the in-house CRM with the trading platform (handling client funding and withdrawal flows) across web, iOS, and Android surfaces. Separately, they are assisting with a technical crypto exchange project including custody-based integration.

Project Outcome

The application's functionality and reliability improved significantly
The system no longer fully crashes when third-party APIs fail, allowing client processing to continue
Improved project management and communication with reliable adherence to set deadlines

Platforms

Mobile
Web

Tech Stack

iOS
Android

Client Endorsement

Overall Review Rating

3.75

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Coherent Solutions has significantly improved the web application’s functionality and reliability, helping ensure that an isolated issue won’t break the system. The team is honest regarding deadlines and communicates effectively through multiple tools. Their problem-solving skills are outstanding.”
Anonymous
Executive
Date: 09/27/2022