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Custom Employee Monitoring System for Ringcall

Services Covered:

Custom Software Development
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Industry
Industry

Business Consulting & Services

Duration
Duration

12 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2022

Team Size
Team Size

30+

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

gauge meter
73/100
Good

Project Capability Score (PCS) estimates how capable CMARIX InfoTech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Ringcall

map India

Project Summary

CMARIX developed a custom employee-monitoring system for a startup, producing a .NET-based application backed by an AWS DynamoDB database. The vendor produced an extensive 200+ page specification, implemented the application using .NET technologies (WPF/WCF where needed) and custom DLLs, and deployed it to the cloud. The client reported that the delivered system met the scope and delivered strong UI/UX and analytics capabilities. Project management used Scrum with CI/CD to automate deployments.

Key Challenges

  • Develop a custom employee monitoring system from scratch
  • Require expertise in Microsoft technologies and substantial R&D
  • Ensure excellent UI/UX for usability

Project Deliverables

  • 200+ page specification document
  • DotNet Core-based application
  • Amazon DynamoDB database
  • Low-level custom DLLs for OS interaction
  • Deployment on cloud server

Project Solution

CMARIX produced an extensive pre-sales specification (200+ pages), evaluated architecture options and third-party components to reduce cost, and implemented a DotNet Core application with Amazon DynamoDB as the database hosted on a cloud server. The team used WPF and WCF where required and developed low-level custom DLLs for OS interaction to meet technical requirements.

Project Outcome

  • Delivered a system that met the scope and expected UI/UX
  • Generated analytics and dynamic reports from captured operational big data
  • Implemented Scrum and CI-CD practices to automate deployments and streamline delivery

Platforms

  • CloudCloud
  • DesktopDesktop

Tech Stack

  • Amazon Web Services (AWS)Amazon Web Services (AWS)
  • Amazon DynamoDBAmazon DynamoDB
  • .NET.NET
  • Windows Presentation Foundation (WPF)Windows Presentation Foundation (WPF)

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client was highly impressed with the end product and measured CMARIX's success based on the system's performance and the UX/UI. CMARIX provided an excellent combination of diverse technical knowledge and custom software development services, and the team was detail-oriented and precise.”

Dipesh Barot

Operations Manager

Note: This endorsement is based on publicly available client feedback from external review sources.

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