endorsedOngoing

Platform Development & Maintenance for SaaS Communications Provider

Services Covered:

Custom Software Development • Cloud Consulting and Services • AI and Machine Learning • Software QA and Testing • Software Maintenance and Support

Industry

Software Development

Duration

65 months

Budget

50K - 199K

Start Date

1 March 2021

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

72/100

Good

Project Capability Score (PCS) estimates how capable Clustox is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Austin, United States of America

Project Summary

Clustox took over development and ongoing maintenance of a SaaS communications platform, working on frontend (Angular), backend (Python) and PostgreSQL database management. They also contribute to product and UX design, provide data science support and AWS infrastructure management. The vendor improved platform scalability and is praised for strong project management and transparent communication.

Key Challenges

Needed a new development partner.

Project Deliverables

Platform development and maintenance
Angular frontend
Python backend
PostgreSQL database
Ruby on Rails middleware
Jupyter Notebook data science work
AWS infrastructure management
QA and testing services

Project Solution

Clustox assumed responsibility after an in-person handoff from the previous development partner and now builds out and maintains the client's platform. They implement new features, fix bugs, and operate a stack using Angular (frontend), Python (backend), PostgreSQL (database), Ruby on Rails (middleware), and Jupyter Notebook for data science. The team collaborates with the client on product and UX design, and provides AWS infrastructure management, QA, and data science services.

Project Outcome

Increased scalability: support for over 100 headless browsers (from 2–3)
Improved project management and transparency
Regular communication established (daily Slack, 2–3 weekly huddles)

Platforms

Web
Cloud

Tech Stack

Angular
Python
PostgreSQL
Ruby on Rails
Amazon Web Services (AWS)

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Clustox has provided comprehensive work that's made a significant impact on the platform. Their achievements include increasing its scalability. Committed and amicable, the team shows genuine care for the project and fosters an enjoyable collaboration. They're also transparent about any issues.”
Charla Kunkel
VP of Engineering
Date: 10/19/2021