endorsedCompleted

TIM.pl E-commerce Transformation (Magento)

Services Covered:

E-commerce Development

Industry

E-commerce & Retail

Duration

16 months

Budget

200K - 999K

Start Date

1 March 2012

Team Size

Confidential

Engagement Model

Nearshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable Cloudflight is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

TIM S.A.

Poland

Project Summary

Divante designed and implemented a Magento-based e-commerce interface and mobile version for a large Polish electro-technical distributor, guiding the client through research, design, implementation and testing. The engagement transformed the business from offline-focused sales to a primary online channel and led to significant commercial gains, including a 67% increase in e-commerce sales reported in 2015.

Key Challenges

Transform the business from offline to online commerce
Diversify selling channels and build a full e-commerce platform

Project Deliverables

E-commerce interface (Magento)
User research and personas
UI/UX design and mockups
Implementation and testing (functional, security, performance)

Project Solution

Divante conducted research (competitor analysis, surveys, trend analysis, industry reports) and created personas to inform UX design. They led the design phase, produced mock-ups, implemented the Magento-based e-commerce interface, and ran functional integration, security, and performance tests. Divante also advised on technology choice and executed the full implementation.

Project Outcome

67% increase in online sales (noted in 2015)
Over €130,000,000 in revenue with €87,000,000 from online channels
Achieved business diversification, new customers, and improved business effectiveness

Platforms

E-commerce Platform
Web

Tech Stack

Magento

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Divante’s work has increased business diversity and effectiveness, and the client has seen a 67% increase e-commerce sales. Their expertise was highlighted as well as their team of customer experience specialists. However, the team was slow to deliver new human resources when needed.”
Adrian Hrehorowicz
Director of Development & Technology
Date: 12/05/2016