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QA Automation and Inventory Optimization for E Commerce Company

Services Covered:

Business Consulting • Robotic Process Automation (RPA) • Software QA and Testing
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Industry
Industry

E-commerce & Retail

Duration
Durationinfo-circle

14 months

Budget
Budget

50K - 199K

Start Date
Start Date

1 January 2024

Team Size
Team Size

6-10

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
80/100
Strong

Project Capability Score (PCS) estimates how capable ChromeInfotech is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

map Netherlands

Project Summary

ChromeQA Lab provided testing, QA, and business consulting for an e‑commerce company, documenting workflows, optimizing inventory and order management, and implementing an admin dashboard. Their work introduced automation (Selenium/Java), detailed test suites, and process improvements that improved inventory accuracy and reduced order cancellations. The vendor followed Agile sprints with Jira and is described as organized, reliable, and responsive.

Key Challenges

  • Need for comprehensive testing and documentation
  • Requirement to automate regression testing and reduce manual effort
  • Complex inventory and order management with barcode integration
  • Integration of multiple payment gateways and improved transaction success
  • Vendor onboarding, commission tracking and performance analysis for scalability

Project Deliverables

  • Analyzed and documented existing workflows
  • Optimized inventory and order management
  • Implemented automated invoicing and payment gateway integration
  • Developed an admin dashboard for real-time monitoring
  • Built a vendor management module
  • Wrote detailed test cases and test suites
  • Implemented automated regression testing with Selenium and Java

Project Solution

The vendor analyzed and documented the client's complex e-commerce workflows, optimized inventory and order-management processes, and enhanced the backend with an admin dashboard and a vendor management module. They authored detailed test cases and test suites, executed extensive regression testing, and implemented test automation using Selenium and Java. The engagement followed phased delivery (analysis, documentation, development, testing, automation, deployment) and used Agile sprints with Jira for project management.

Project Outcome

  • Achieved 95% accuracy in inventory updates
  • Reduced order cancellations by 25%
  • Improved transaction success rates by 20% via payment gateway integration
  • Reduced refund processing time by 40%
  • Automated regression testing cut testing time by 50% and improved bug detection by 35%
  • Delivered 100% functional test coverage with detailed test suites

Platforms

  • WebWeb

Tech Stack

  • JavaJava
  • SeleniumSelenium
  • JiraJira

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

ChromeQA Lab improved inventory update accuracy to 95%, reduced order cancellations by 25%, and significantly decreased manual effort. The team demonstrated effective project management and remained organized, reliable, and easy to collaborate with. Their attention to detail was a notable strength throughout the engagement.

Anonymous

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.

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