Custom Microsoft Dynamics Development for PROS
Services Covered:

Industry
Information Technology
Duration
29 months
Budget
50K - 199K
Start Date
1 October 2018
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
76/100
Good
Project Capability Score (PCS) estimates how capable Cafeto Software is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
PROS
Project Summary
Cafeto Software provided custom software development, testing, and integration support for a B2B software company (PROS) using Microsoft Dynamics. The vendor delivered development and integration work while collaborating with the client's team and operating in sprints. The engagement has an ~80% sprint completion rate and contributed to a roughly 30% increase in customer onboarding within Dynamics.
Key Challenges
- Needed experienced Microsoft Dynamics resources to develop custom software
Project Deliverables
- Development of custom software
- Integration with Microsoft Dynamics
- Testing and QA
Project Solution
Cafeto was responsible for the development, testing, and integration of custom software using Microsoft Dynamics. They collaborated with the client's internal team, worked in sprints, and managed their own tasks while the client handled project management. Two developers from Cafeto were assigned to the engagement; communication was handled via email, phone, Zoom, and Teams. The client has invested approximately $100,000–$250,000 to date and the engagement began in October 2018 and is ongoing.
Project Outcome
- Completion rate within sprints of roughly 80%
- Increased customer onboarding in Dynamics by approximately 30%
- Responsive and technically skilled vendor team
Platforms
CRM
Tech Stack
Microsoft DynamicsJira
Client Endorsement
Overall Review Rating
4.25
4 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“Cafeto Software has an 80% completion rate with their sprints. Their work has also helped their clients increase customer onboarding by 30%. The team is responsive, seasoned, and technically proficient. They’re able to manage assignments seamlessly.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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