endorsedOngoing

Mobile App Development & Support for AgaMatrix

Services Covered:

Mobile Application Development • DevOps • Cloud Consulting and Services • Software Maintenance and Support

Industry

Information Technology

Duration

25 months

Budget

Confidential

Start Date

1 July 2024

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

86/100

Strong

Project Capability Score (PCS) estimates how capable Boston Technology Corporation is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

AgaMatrix

Derry, United States of America

Project Summary

Boston Technology Corporation provides development and support for a medical device company's mobile app, focusing on OS updates, backend stability, and new functionality. The vendor manages cloud infrastructure and DevOps, handles middleware and API work, and provides ongoing support and maintenance. They have successfully deployed app updates to app stores and run weekly meetings to track priorities and hours, with noted responsiveness and thoroughness.

Key Challenges

Take over responsibility for development and support of the app
Update the app to the latest OS
Minimize backend charges and issues

Project Deliverables

Mobile applications (iOS and Android)
Ruby on Rails middleware
APIs
SDK
Cloud infrastructure and DevOps processes
Integration management
Ongoing support and maintenance tooling

Project Solution

Boston Technology Corporation took over development and support responsibilities for the client's mobile applications and related backend. They manage and monitor the cloud infrastructure and DevOps processes, handle development work and bug fixes from the product backlog, and set up the infrastructure, processes, and tooling required for ongoing support and maintenance of integration applications and cloud infrastructure. In scope were mobile apps (iOS and Android), Ruby on Rails middleware, APIs, SDKs, and integration management.

Project Outcome

App updates successfully deployed to app store(s)
Zero glitches/bugs that cause users to call Customer Service
Internal support adapted to the client's quality system
Consistent weekly meetings with tracked hours and no unexpected charges

Platforms

Mobile
Cloud
API/Integration Platform

Tech Stack

iOS
Android
Ruby on Rails

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Boston Technology Corporation has successfully deployed the app updates to the app stores. The team has a well-laid-out project management approach, holding weekly meetings to discuss priorities and track the hours worked. Their responsiveness, thoroughness, and flexibility stand out.”
Matthew Odom
CPO
Date: 06/12/2025