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Managed Linux Hosting & Server Audits for MSP

Services Covered:

Managed IT Services
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Industry
Industry

Information Technology

Duration
Duration

74 months

Budget
Budget

Confidential

Client Size
Start Date

1 June 2020

Team Size
Team Size

Confidential

Engagement Model
Engagement Model

Offshore

Project Capability Score (PCS)

gauge meter
79/100
Good

Project Capability Score (PCS) estimates how capable Bobcares is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Bezalu

mapDetroit, United States of America

Project Summary

Bobcares provides ongoing managed IT and hosting services, monitoring the client's Linux hosting servers and performing monthly audits of hardware and OS. The team audits, suggests improvements, and has saved the client on multiple occasions with timely support. Communication is primarily via email or messaging, and the client reports strong value and consistent on-time delivery.

Key Challenges

  • Monitor and intervention of server issues

Project Deliverables

  • Monitoring of Linux hosting servers
  • Audits of server hardware and OS
  • Suggested improvements and ongoing support

Project Solution

Bobcares was found via online search and selected for high ratings, budget-fit pricing, and perceived value. The vendor has monitored, audited, and suggested improvements on the client's Linux hosting servers for multiple years, providing ongoing hosting and managed IT support with regular communication.

Project Outcome

  • Monthly audits of server hardware and OS
  • Consistent on-time delivery and responsive support
  • Saved the client on multiple occasions with support
  • Improved ticketing system

Platforms

  • CloudCloud

Tech Stack

  • LinuxLinux

Client Endorsement

Overall Review Rating

5star

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Bobcares has completed monthly audits and suggested improvements to the client's servers. The team has delivered on time, saved the client on numerous occasions with their support, and has showcased excellent communication via email and messages. The client is pleased with Bobcares' performance.”

Matthew Malkowski

CEO

Note: This endorsement is based on publicly available client feedback from external review sources.