endorsedCompleted

Mobile Ordering App for Specialty Coffee Drive‑Thru

Services Covered:

Mobile Application Development

Industry

Food & Beverage

Duration

5 months

Budget

200K - 999K

Start Date

1 October 2020

Team Size

1-5 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

77/100

Good

Project Capability Score (PCS) estimates how capable BlueLabel is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Tulsa, United States of America

Project Summary

Blue Label Labs built iOS and Android mobile apps (plus a Clover marketplace build) for a specialty coffee shop's new drive-thru concept, with an internal staff app for order management. The platform integrated payment processing, inventory management, employee accounts, and Firebase push notifications to simplify ordering without staff interaction. Since launch the app drove nearly a 40% increase in revenue and gathered about 7,000 users at a single location, with app-processed orders exceeding expectations by roughly 50%.

Key Challenges

Need a mobile ordering platform as the sole ordering method for a new drive‑thru concept.
Simplify the ordering process to avoid interaction with staff.
Ensure the platform could scale with company growth.
Provide an internal-facing app for staff to manage orders.

Project Deliverables

iOS mobile app
Android mobile app
Clover marketplace app
Payment gateway integration
Inventory management integration
Employee-facing/internal order management app
Firebase push notifications integration

Project Solution

Blue Label Labs developed native iOS and Android applications and a Clover marketplace build, and delivered an internal-facing staff app for order management. The work included integration with a payment gateway for processing transactions, inventory management and employee accounts, and Firebase for push notifications. The vendor worked through a small cross-functional team during the engagement and provided regular communication and weekly touchpoints to manage scope and delivery.

Project Outcome

Revenue increased by nearly 40% since launch.
App acquired almost 7,000 users for a single physical location.
The proportion of orders processed via the app exceeded expectations by almost 50%.
Client reported high satisfaction and strong vendor communication (weekly touchpoints, Slack/text availability).

Platforms

Mobile

Tech Stack

iOS
Android
Firebase

Client Endorsement

Overall Review Rating

4.88

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“The client was delighted with the final app, which resulted in almost a 40% increase in revenue and garnered about 7,000 users from a single branch. Blue Label Labs was communicative and accessible all throughout, ensuring all of the project's goals were met. Overall, they were the perfect partner.”
Anonymous
Director of Technology & Wholesale
Date: 06/14/2021