AI-Enabled Patient Intake Prototype & Product Design
Services Covered:

Industry
Healthcare
Duration
4 months
Budget
50K - 199K
Start Date
1 January 2025
Team Size
1-5
Engagement Model
Offshore
Project Capability Score (PCS)
81/100
Strong
Project Capability Score (PCS) estimates how capable BlueLabel is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS
Client
Confidential
Project Summary
BlueLabel was hired by a healthcare technology company to define goals, prioritize ideas and rapidly prototype a direct-to-consumer patient intake flow. They handled product management and produced user stories, personas, journey maps and functioning prototypes that clinicians adopted. The prototypes were technically ready to integrate with the client's full stack; communication used Notion and Slack and deliveries were on time.
Key Challenges
- Develop rapid direct-to-consumer prototypes
Project Deliverables
- User stories
- Personas
- Journey maps
- Prototypes (patient intake AI interactions)
Project Solution
BlueLabel helped the client define goals, prioritize ideas and prepare for rapid prototyping. They developed a prototype for a comprehensive patient intake process used prior to appointments with in-home care physicians. The team owned product management and development of all prototypes, delivering user stories, personas, journey maps and prototypes each sprint until clinicians used the AI interactions in practice. They tracked notes in Notion and coordinated via Slack.
Project Outcome
- Functioning prototype with clinician buy-in and readiness for integration
- Consistent on-time delivery and responsiveness
- Strong trust and alignment built quickly
Platforms
Web
ERP
Tech Stack
Notion
Client Endorsement
Overall Review Rating
5
5 out of 5 stars
Timeliness
Cost Rating
Willing to Refer
Quality of Deliverables
“BlueLabel delivered functioning prototypes that were ready to integrate with the client's full stack. The team used Notion to track project notes and Slack for communication. They delivered on time and were responsive to the client's needs. Their ability to build trust and alignment stood out.”
Note: This endorsement is based on publicly available client feedback from external review sources.
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