endorsedOngoing

Sylius E-commerce Development for Wholesale Smoking-Accessory Retailer

Services Covered:

E-commerce Development • UI/UX Design

Industry

E-commerce & Retail

Duration

86 months

Budget

Confidential

Start Date

1 June 2019

Team Size

6-10 Employees

Engagement Model

Offshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable BitBag is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Confidential

Vancouver, Canada

Project Summary

BitBag implemented a Sylius-based online store and scalable e-commerce platform for a wholesale smoking-accessory retailer to host over 7,000 SKUs and connect to the client's inventory/sales system (SAP). The engagement included development, project management, UX audit and continual refinements. The work increased sales and improved the automation and accessibility of product information for customers. Communication was handled via Slack, email and video meetings despite notable time-zone differences.

Key Challenges

Create an online store capable of hosting over 7,000 product SKUs
Connect the e-commerce platform to existing inventory and sales systems (SAP)
Build a scalable platform to handle wholesale product data and workflows
Improve and refine the customer shopping experience through UX improvements

Project Deliverables

Online store
Sylius-based eCommerce platform
Integration with SAP inventory/sales system
UX audit of the shopping experience
Ongoing testing, refinements, and feature additions

Project Solution

BitBag implemented and maintained the client's Sylius e-commerce platform, collaborating with a third-party agency, the client's SAP-integrated inventory/sales developers, purchasing and marketing teams. Their scope included Sylius implementation, integration with the client's inventory systems (SAP), project management and development work, UX auditing, extensive testing prior to releases, and ongoing refinements and feature additions.

Project Outcome

Increased sales
Greater automation of the customer's shopping experience
Customers gained improved access to product and service information
Continued website refinements and added features by BitBag

Platforms

Tech Stack

Symfony Framework

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“BitBag brought an increase in sales and boosted their customer's shopping experience. They made the most of their considerable time difference by communicating in a timely manner. Their project also included a UX audit of their shopping experience.”
Anonymous
Digital Marketer
Date: 10/07/2022