endorsedCompleted

Clinical Patient Communication Web and Mobile App

Services Covered:

Custom Software Development

Industry

Healthcare

7 months

Budget

50K - 199K

Start Date

1 August 2018

Team Size

1-5

Engagement Model

Offshore

Project Capability Score (PCS)

75/100

Good

Project Capability Score (PCS) estimates how capable BeKey is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Our Clinical Trial

Vancouver, Canada

Project Summary

BeKey Inc developed a clinical patient communication MVP consisting of a web application and native iOS and Android apps, working closely with the client's internal team to implement backend and frontend functionality. The solution included security measures such as multi-factor authentication and features to organize and visualize patient-related information within the trial ecosystem. The vendor was praised for strong communication, responsiveness, and flexible, sprint-based delivery while keeping work largely within initial budget and timelines.

Key Challenges

Need for a partner experienced in healthcare and healthcare regulations
Build a web and mobile solution to give patients access to their trial team and ecosystem in a single place
Limited internal resources to handle architecture, technology selection and MVP implementation as an early-stage startup

Project Deliverables

Web application
iOS app
Android app
Backend system / APIs
Security features (multi-factor authentication)
User interface for information organization and visualization
Educational in-app guidance and content

Project Solution

BeKey's developers implemented the full-stack MVP: they built a web application and native iOS and Android apps and developed the backend systems. The team used PHP and Google Flutter (and supporting bot components) to enable information sharing, visualization and contextualization within the patient's trial ecosystem. They implemented security controls including multi-factor identification/authentication and designed in-app educational flows to guide users. The engagement included a project manager, backend and frontend developers (Web, iOS, Android) and a QA specialist, and was executed in short sprints with integrated task tracking.

Project Outcome

Worked within the initial budget and timelines despite scope changes
Frequent communication and integration with the client's Trello board for task tracking
Responsive team that minimized delays and took ownership of the project
Product delivered, with an ongoing engagement for further development

Platforms

Web
Mobile

Tech Stack

PHP
Flutter
iOS
Android
Trello

Client Endorsement

Overall Review Rating

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“BeKey Inc has strong communication and is extremely responsive. They did their best to minimize delays and meet an aggressive schedule. Their invoicing was a bit confusing, but they still provided excellent work that vastly improved the workflow.”
Anonymous
VP Technology and Innovation
Date: 07/22/2019