EndorsedendorsedOngoing

Healthcare Insurance Mobile & Web App

Services Covered:

Custom Software DevelopmentMobile Application DevelopmentWebsite DevelopmentUI/UX Design
Project hero — replace with case study imagery
Industry
Industry

Healthcare

Duration
Duration

103 months

Budget
Budget

200K - 999K

Client Size
Start Date

1 January 2018

Team Size
Team Size

6-10 Employees

Engagement Model
Engagement Model

Onshore

Project Capability Score (PCS)

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79/100
Good

Project Capability Score (PCS) estimates how capable Bayteq is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS


Client

SaludSA

mapQuito, Ecuador

Project Summary

Bayteq developed native iOS and Android mobile apps and a web application for a healthcare solutions company to enable appointment booking and exploration of insurance-plan data. The digital channels significantly increased the client's value proposition; about 70% of appointments are now made via these channels. The engagement began in May 2018 and remains ongoing.

Key Challenges

  • Improve end-user experience
  • Start offering services via digital channels

Project Deliverables

  • Native iOS app
  • Native Android app
  • Web app
  • Appointment booking feature
  • Insurance plan explorer

Project Solution

Bayteq built mobile and web applications that allow end users to make appointments and explore features of their insurance plans. The vendor delivered native iOS and Android apps plus a web platform and staffed the project with a project manager, an architect, UX designers, senior developers, and a tester. The engagement began in May 2018 and is ongoing.

Project Outcome

  • 70% of appointments are made via digital channels
  • Increased the client's value proposition by offering digital services
  • Ongoing collaboration with a skilled multi-level technical team

Platforms

  • MobileMobile
  • WebWeb

Tech Stack

  • iOSiOS
  • AndroidAndroid
  • HTMLHTML

Client Endorsement

Overall Review Rating

4.63star5 out of 5 stars

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

The app has helped improve the value the client offers to their users, and 70% of appointments are now made via these digital channels. Bayteq facilitates a smooth workflow through effective project management. The team collaborates with the internal team to produce quality results.

Anonymous

VP of Technology, SaludSA at SaludSA

Note: This endorsement is based on publicly available client feedback from external review sources.

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