endorsedCompleted

Pack Leader DVM — Animal Health EHR Rewrite

Services Covered:

Custom Software Development

Industry

Information Technology

Duration

23 months

Budget

200K - 999K

Start Date

1 January 2019

Team Size

11-15 Employees

Engagement Model

Onshore

Project Capability Score (PCS)

74/100

Good

Project Capability Score (PCS) estimates how capable Bacancy is of successfully delivering a project like this, based on its past experience, track record, and ability to handle similar work. Learn more about PCS

Client

Pack Leader DVM

Baltimore, United States of America

Project Summary

Pack Leader DVM engaged Bacancy Technology to rewrite and modernize its legacy veterinary software into a modular animal health records and practice management system. Bacancy rebuilt the product in React with a PostgreSQL database, delivered numerous modules and documentation, and integrated third-party services. The vendor's technical expertise and consistent communication led to a delivered product that exceeded expectations, though the project ran longer than initially quoted.

Key Challenges

No modern veterinary EHR existed with structured data for analytics
Existing products used legacy technology and text-based records, making clinical research laborious
Need to increase research-quality data while reducing operating costs
Requirement for a customizable system per veterinarian

Project Deliverables

Accounts Receivable module
Electronic Health Records system
Inventory management
Estimates functionality
Scheduling module
Drawing and medications features
Laboratory interfaces
Appointment reminders
Merchant services integration
Videos and written documentation

Project Solution

Bacancy was contracted to perform a full rewrite of the Pack Leader DVM legacy software. The vendor rebuilt the system in React with a PostgreSQL database, modularized the application, implemented accounts receivable, EHR, inventory, estimates, scheduling, drawing, and medications functionality, and integrated laboratory interfaces, appointment reminders, and merchant services. They produced videos and written documentation, conducted regular meetings, and staffed the project with multiple developers and project managers throughout delivery.

Project Outcome

Reduced operating costs through introduced third-party software
Delivered product exceeded expectations and improved usability
Consistent communication and documentation enabled effective collaboration

Platforms

Tech Stack

React.js
PostgreSQL

Client Endorsement

Overall Review Rating

3.63

Timeliness

Cost Rating

Willing to Refer

Quality of Deliverables

“Bacancy technologies delivered an amazing piece of software better than the client's expectations. The team brought technical experience to the project and selected the best development tools. They communicated consistently through phone calls and provided suggestions to reduce operating costs.”
Tim Polin
VP Business Development
Date: 03/31/2021